"We stayed here last week after having positive experiences with other Spark by Hilton locations, so our expectations were based on those previous stays. Unfortunately, this property did not measure up.
The hotel itself is very basic for the price we paid. It wasn't a terrible stay, but it definitely lacked the amenities and overall experience we've come to expect from other Spark properties.
The complimentary breakfast was little more than a standard continental breakfast. If you have celiac disease, a gluten intolerance, or diabetes, your options are extremely limited. We ended up needing to find breakfast elsewhere.
The front desk associate wasn't rude, but they also weren't particularly welcoming. The interaction felt more like an inconvenience than genuine hospitality.
One of the main reasons we selected this room was because it was advertised with a tub/shower combination. Unfortunately, the tub was unusable because the shower diverter didn't work correctly. If you're specifically looking for a bathtub to soak in, whether for conditions like rheumatoid arthritis or to bathe young children, I would recommend looking elsewhere.
Cleanliness could also use some improvement. The base of the toilet had several hairs on it that clearly did not belong to us, which was disappointing to find upon arrival.
Overall, it wasn't a bad stay, and we didn't have any major issues beyond those mentioned. However, I do feel the room was overpriced for what was offered."
"We had a room on the top third floor that had been recently renovated. It was very nice.
Our granddaughter had left her stuff bunny in the bed. House keeping found it and took it to the front desk. They called us and kindly will be sending back to her. So that made our trip even better.
We had all enjoyed the Dismal Canyon the evening we stayed there. It was great to have a clean room after the night tour.
The staff there was the best!"
Commune with nature and explore the great outdoors at Dismals Canyon during your travels in Phil Campbell. While you're in the area, wander around the natural setting.
Thompson Trailhead is located in Haleyville. Haleyville is home to 5 hotels and other accommodations, so you can find something with the amenities you're looking for.
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If I need to cancel the hotel reservation for my stay near Thompson Trailhead, will I receive a refund?
Yes, most hotel bookings are refundable if you cancel prior to the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your scheduled arrival. If you have a non-refundable reservation, you may still be able to cancel and receive a refund within 24 hours of your booking. Plug in your dates, click on "Search", then filter by "fully refundable" to review the best options available near Thompson Trailhead.