Search Cottages in Thatcham

"Had a great stay."

"New hotel with clean room, excellent décor and good amenities"

"Great central location, shops nearby and a quaint, pretty room. However our check in process was very slow due to a flustered, and seemingly unprepared receptionist (who managed to give the couple ahead of us keys to an already occupied room!). The light switch to the bathroom was missing so we couldn’t turn the light on in there (inconvenient at best, a safety issue at worst) and other lighting/lamps in the room were also not working. At checkout we weren’t asked how our stay was but we proactively provided them with the above feedback anyway, as the missing switch was a particular concern. "

"Stunningly beautiful hotel, and an absolutely amazing staff. Beyond five stars. "

"Clean, nicely decorated room. Very comfortable bed, excellent pillows, good quality floor coverings. Could have done with at least one chair. The building work detracts from the offering but at least that’s not permanent. The filtered water tap is a nice addition, as is the coffee pod machine. Only small downsides: too few towels, no sweeteners, only three hangers. "

"Always had good stay with village before but this time there was problem at check in as I booked through Expedia. Paid through Expedia, and only had to pay for late check out at hotel but they tried to take full stay and the extra payment. They kept saying there was issue as there was insufficient fund in my card but I had already paid for stay. They blamed Expedia for this. Already a bad start to the stay. The rooms itself are good then when it came to the next day, even though we paid for late checkout cleaning staff opened the door while we were sleeping at 11. No knock prior. Overall bad experience this time. "

"The hotel staff are exceptional, they make you feel welcome. I had a lovely chat with a cleaner as she helped me navigate the corridors to my room, she really went above and beyond. All the staff seemed happy to be working at the hotel. The upgraded room was very spacious and had stunning views from the window."

"Our first room was over taken by bugs"

"Room style a little dated, needs a re-fresh, no carpet, window frame rotten but painted over. An experiance of old times."