Verified
8/10 Good
GUILLERMO RENE
Apr 26, 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Bien.
GUILLERMO RENE
Stayed 2 nights in Apr 2021
Mocca Hotels
3.5 star property
Travelers find tranquility near ancient ruins at the foot of El Tepozteco National Park, with spa treatments and a sociable swimming pool atmosphere
Choose dates to view prices
Photo gallery for Mocca Hotels
Mocca Hotels offers relaxation and exploration. Unwind with massages, stroll the garden, and enjoy a full breakfast daily. The property features in-room WiFi, 30 meeting spaces, a bar, and a coffee shop for refreshments.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
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About this property
Mocca Hotels
- Hotel near Tepozteco Pyramid
- Located close to El Tepozteco National Park, Mocca Hotels provides free full breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a sports massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a bar.
- You'll also find perks like:
- Swimming pool
- Free self parking
- A 24-hour front desk, a front-desk safe, and luggage storage
- Tour/ticket assistance and 30 meeting rooms
- Room features
- All guestrooms at Mocca Hotels have thoughtful touches such as premium bedding, as well as amenities like free WiFi and safes.
- Extra conveniences in all rooms include:
- Bathrooms with rainfall showers and shampoo
- 32-inch Smart TVs with Netflix and satellite channels
- Ceiling fans, daily housekeeping, and electrical adapters/chargers
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Mocca Hotels have a pool?
Yes, this property has a pool. Pool access is from 10:00 AM–8:00 PM.
Is Mocca Hotels pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Mocca Hotels?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Mocca Hotels?
Check-out is at noon.
Where is Mocca Hotels located?
Located in Santa Cecilia, this hotel is 1.9 mi (3.1 km) from Tepozteco Pyramid and within 12 mi (20 km) of El Tepozteco National Park and Galerias Cuernavaca Mall. Six Flags Hurricane Harbor Oaxtepec and Juan Soriano Museum are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 18 out of 24 reviews
10 - Excellent
18
Rating 8 - Good. 6 out of 24 reviews
8 - Good
6
Rating 6 - Okay. 0 out of 24 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 24 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 24 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Verified traveler
Apr 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel, limpio, chiquito y excelente servicio.
Verified traveler
Stayed 2 nights in Apr 2021
Verified
10/10 Excellent
Liliana
Mar 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy linda opción para pasar un fin de semana tranquilo.
Liliana
Stayed 1 night in Mar 2021
Verified
10/10 Excellent
Fernando
Jan 10, 2021
Liked: Staff & service, amenities, property conditions & facilities
El jardín nos pareció increíble, la terraza la disfrutamos en la noche y la habitación increíble
Fernando
Stayed 1 night in Jan 2021
Verified
10/10 Excellent
Mark
Nov 10, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming oasis of peace
Driving to this hotel was a little tricky, but from the moment we entered the gates, we were all amazed. Everything was clean, spotless, and perfectly zen. So many peaceful, intriguing details everywhere you looked.
Much care was taken when this boutique hotel was created. The staff was equally perfect and pleasant.
Basically, I must give this property my highest admiration. I hope to return soon.
Mark
Stayed 1 night in Nov 2020
Verified
8/10 Good
Diana
Sep 28, 2020
Liked: Cleanliness, staff & service
Nos gusto la ubicación, muy tranquila la zona y se encuentra cerca de los principales lugares de interés. El personal muy amable y siempre dispuesto a ayudar, sin embargo, no estaba disponible el restaurante para comida/ cena y el estacionamiento es reducido.
Diana
Stayed 1 night in Sep 2020
Verified
10/10 Excellent
Verified traveler
Feb 17, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendado!
Excelente servicio y todos muy amables y atentos.
Verified traveler
Stayed 2 nights in Feb 2020
Verified
8/10 Good
Verified traveler
Feb 4, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, solo le faltan pequeños detalles para ser excelente, pero es bueno, bonito, cómodo, limpio y con buen servicio
Verified traveler
Stayed 1 night in Feb 2020
Verified
8/10 Good
Verified traveler
Jan 19, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, Habitaciones cómodas, ideal para venir en grupo.
Verified traveler
Stayed 1 night in Jan 2020
Verified
10/10 Excellent
Verified traveler
Dec 19, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intimo y excelente servicio del personal que labora
Verified traveler
Stayed 2 nights in Dec 2019
Verified
10/10 Excellent
Guillermo
Dec 16, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
el hotel muy lindo, muy bueno el desayuno y la ubicación nos quedo muy cómoda para el evento al que fuimos
Guillermo
Stayed 2 nights in Nov 2019
Verified
10/10 Excellent
Verified traveler
Dec 6, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable.
Le regalamos a mis papás este viaje de fin de semana y quedaron muy contentos con el excelente servicio del hotel además de la vista y de las habitaciones super limpias.
Verified traveler
Stayed 2 nights in Nov 2019
Verified
8/10 Good
Verified traveler
Nov 15, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, excelente descanso, que es lo que buscamos, buen desayuno. no me gusto, que la alberca estaba muy fría el agua no fue posible utilizarla.
Verified traveler
Stayed 2 nights in Nov 2019
Verified
10/10 Excellent
Alex
Oct 16, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustaria un servicio de cocina 24hrs
Y una conexion de internet mas rapida
Alex
Stayed 2 nights in Oct 2019
Verified
10/10 Excellent
ILIANA
Aug 1, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad y comfort!
Todo el personal es muy amable. Se esmeran porque tú estancia sea placentera.
El desayuno súper rico.
ILIANA
Stayed 2 nights in Jul 2019
Verified
10/10 Excellent
jose antonio
Aug 1, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifica Opcion
El hotel muy lindo y cómodo, el servicio brindado por el personal estuvo excelente con una grandisima atención y disponibilidad en todo momento, sin duda muy recomendable!!
jose antonio
Stayed 2 nights in Jul 2019
Verified
10/10 Excellent
Sergio
Apr 28, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sergio
Stayed 2 nights in Apr 2021
Verified
10/10 Excellent
Verified traveler
Nov 11, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UBICACIÓN, ATENCIÓN, SERVICIO, LIMPIEZA, EXCELENTE
Verified traveler
Stayed 2 nights in Nov 2020
Verified
10/10 Excellent
Alejandro Zoe
Aug 18, 2020
Alejandro Zoe
Stayed 1 night in Aug 2020
Verified
10/10 Excellent
Emilia
Mar 9, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emilia
Stayed 2 nights in Mar 2020
Verified
8/10 Good
Verified traveler
Mar 3, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Feb 2020
Verified
10/10 Excellent
fernando
Jan 3, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, excelente para descansar......
fernando
Stayed 2 nights in Dec 2019
Verified
10/10 Excellent
Felipe
Dec 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felipe
Stayed 2 nights in Dec 2019
Verified
10/10 Excellent
Diego
Dec 21, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diego
Stayed 1 night in Dec 2019