"Quick 4 day trip. Beautiful hotel, modern, spacious with good and drink choice. Breakfast is fantastic, one of the best I have had. Reception staff are excellent and can’t do enough to help - we had a small issue with our room and were moved with no hesitation and upgraded due to the inconvenience. We will be back!"
"Great hotel right in the center of the historical area of Santa Cruz. Waking distance to the main bus station - convenient for getting to other parts of the island."
"FOOD: Compared to other all inclusive hotels we’ve been to (cape verde, greece, antalya) food here is so far the best. Stayed fo 13 days and no issues whatsoever especially with our 15mo old
STAFF: all very friendly and polite.
Facilities: POOL they have fantastic paddle pool for babies and toddlers, they also have pool area for older kids.
Adult section in front of the castle and an infinity pool adults only area facing the sea.
Soft play area
Nursing room-changing facilities, steriliser (which I am very surprised that they have), microwave and sink.
Restaurant,ala carte and bars
Amazing food at the buffet
Ladon: steak house- I highly recommend people to try the T-bone, its for extra charge of 51euros but definitely worth it.
Nemuru-asian restaurant- not so impressed
Il paradiso- il edit this review once we tried it.
No issues getting drinks with bars, sometimes staff will also come to you at your table to ask for your order.
They also have a fastfood style restaurant by the kids pool area where you can self order on their kiosk. They have cheese bites, burgers, hotdogs, wraps, chips etc in there.
Only issue I had was for the first 5 days room aircon wasnt working and I reported it to them since day 1, infairness to them they tried to sort it out but its really not working. They offered us a room change but we are not really keen to pack our bags again, check out at 12nn and wait 3pm for the new room. Fan was offered but when we said yes to it, nothing was available."
"We have returned to the Abama to celebrate our anniversary. We have had a wonderful stay and have received nothing but exceptional service in all departments.
A special mention to Fran and Isabelle who recovered my husband’s luggage with his medication as the wrong case was off loaded. Sorted out clothes for him and collected the case on our behalf from the airport.
On our arrival cava and a sumptuous cake awaited us in our room.
We had a lovely meal at the El Mirador on our anniversary with a personalised desert .
I can’t thank the staff enough for a very memorable evening.
We stayed in the adults only retreat which I can highly recommend,peaceful attentive pool staff who repositioned the parasol throughout the day and served drinks.
The retreat facilities were lovely as were all the staff. Thank you to Iria for her kindness on our last day.
Breakfast staff Tamara, Fabian, Adrienne, Elizabeth, Laura thank you for your cheery welcome and for knowing our names from the moment of our arrival.
A visit you won’t forget and I am looking forward to our next stay.
Excellent cocktails."
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