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Palm Hotel

3.5 star property
A rooftop terrace with stunning views awaits at this work-friendly hotel where guests gather for daily manager's receptions featuring local flavors

Choose dates to view prices

The Palm Hotel sits near Plaza de Armas de Tarapoto, making it an ideal base for exploring Laguna Azul. Travelers start their day with free continental breakfast before connecting to high-speed WiFi in their rooms or settling into the hotel's dedicated coworking spaces.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
The current price is P3,468
P3,468 total
May 28 - May 29
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About this property

Palm Hotel

  • Hotel near Plaza de Armas de Tarapoto
  • Located close to Takiwasi Center and Tarapoto National University of San Martin, Palm Hotel provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), express check-out, and a 24-hour front desk
    • Coworking spaces, luggage storage, and concierge services
    • Tour/ticket assistance, smoke-free premises, and coffee/tea in the lobby
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and pillow menus.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • Bathrooms with rainfall showers and tubs or showers
    • 43-inch Smart TVs with Netflix
    • Private yards, heated floors, and separate sitting areas

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 20 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20604051950

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palm Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Palm Hotel on May 28, 2026 start from P3,468, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palm Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palm Hotel?

Check-out is at 1:00 PM. Late check-out is available for a fee.

Does Palm Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 20 per vehicle applies.

Where is Palm Hotel located?

Located in the heart of Tarapoto, this hotel is within a 15-minute walk of Plaza de Armas de Tarapoto and Takiwasi Center. Tarapoto National University of San Martin and Petroglifos de Polish are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

4/10 Poor

Paula

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not kind and wifi never works in any floor.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, amenities
Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Pienso que el hotel debería de estar más atento a sus huéspedes
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

José Deison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

8/10 Good

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Verified

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Melinda

Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021
Verified

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020