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Hotel Fénix

3.0 star property
Colonial hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Hotel Fénix, in the city center, offers a quiet garden retreat and practical amenities. The 24-hour business center serves working guests, while the on-site bar and restaurant provide dining options. Staff assist with dry cleaning, luggage storage, and booking tours.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
The current price is P2,460
P2,706 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Standard

Down comforters, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Down comforters, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down comforters, in-room safe, desk, blackout drapes

Room Standard

  • 20 sq m
  • Sleeps 2
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About the neighborhood

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700

What's nearby

  • Miguel Hidalgo Central Park - 2 min walk - 0.2 km
  • Archaeological Museum of Soconusco - 2 min walk - 0.2 km
  • Bicentennial Park - 6 min walk - 0.6 km
  • Plaza Cristal Shopping Center - 5 min drive - 2.2 km
  • Centro Comercial AlaÏa Tapachula - 6 min drive - 2.6 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪Pollo Campero - ‬3 min walk
  • ‪Restaurante El Huacal - ‬3 min walk
  • ‪El Muelle - ‬3 min walk
  • ‪Restaurante Los Jarrones - ‬1 min walk
  • ‪Quesadillas Voladoras "REYNA - ‬5 min walk

About this property

Hotel Fénix

Hotel in the city center
At Hotel Fénix, you can look forward to a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • A banquet hall, tour/ticket assistance, and 1 meeting room
  • A front-desk safe, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Fénix boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Is Hotel Fénix pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Fénix?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Fénix on Nov 17, 2025 start from P 2,460.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Fénix?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Fénix?

Check-out is at 1 PM.

Where is Hotel Fénix located?

Located in the heart of Tapachula, this hotel is steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Bicentennial Park and Plaza Cristal Shopping Center are also within 2 mi (3 km).

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Hotel Fénix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 182 reviews
Rating 8 - Good. 49 out of 182 reviews
Rating 6 - Okay. 21 out of 182 reviews
Rating 4 - Poor. 9 out of 182 reviews
Rating 2 - Terrible. 6 out of 182 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly.
Stayed 1 night in Jul 2025

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking Lot pool of water
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

ERIIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y amabilidad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciónes limpias
Stayed 1 night in Jul 2025

10/10 Excellent

Angelica Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Como siempre muy buena atención; cordialidad y limpieza. Muy atentos a las necesidades personales.
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Recomiendo el 100% el Fénix
Stayed 1 night in Jun 2025

10/10 Excellent

Asbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda volvería
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Le Recomiendo al 100% es un buen Hotel y buen trato.
Stayed 1 night in Apr 2025

4/10 Poor

Jendi

From the outside was clean and nice! But the inside they had cockrouches!😖 Bed weren’t comfy!
Stayed 1 night in Apr 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay nice place and area. Quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es uno de los mejores hoteles en que me he hospedado. No es tan moderno y sin embargo, o quizá por eso, Esta bien cuidado, con mantenimiento y orgullo. Tiene espacios exteriores y un restaurante adjunto.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Todo estuvo bien. Está cerca del centro, hay mucha gente en el día, muy poca de noche. El personal muy ambale y agradable. El horario del check in y check out excelente. Las camas cómodas y el clima enfría muy bien y rápido, se aprecia en una ciudad con muchísimo calor.
Stayed 1 night in Dec 2024

8/10 Good

Jesús

Liked: Cleanliness, staff & service
En general no estuvo mal.
Stayed 8 nights in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024

10/10 Excellent

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .thanks
Stayed 1 night in Dec 2024

4/10 Poor

Dailyn

Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible experience with the breakfast included

The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher
Stayed 3 nights in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, si volvería a México volvería a quedarme acá
Stayed 1 night in Nov 2024

10/10 Excellent

Yaidelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho y me aceptaron sin problema a comparación de ese Habitad Inn que no lo recomiendo para nada ,me pidieron mi INE de México y como voy a dar INE si soy extranjera
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Bien

Bien pero ya un poco viejo el hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024