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"Absolutely phenomenal!! Staff was amazing from the moment we got there until our departure. Definitely plan to stay again. Only concerns we had (but did not affect our stay): 1) When we got breakfast with 5 ppl vs 4 ppl, one person’s meal was always forgotten and they had to wait an extra 10-15 min to get their food; 2) My family prefers breakfast buffets, but I loved their breakfast menu"

"Spacious and luxurious and convenient. Close to Alona beach with lots of dining and shopping options around shopping options"

"I've been nostalgic for the charming atmosphere of South Palms, the excessive traffic to the beach is making it feel like a public beach"

"Great staff"

"Staff was the best. Extremely helpful and courteous. 5 stars for Val. "

"The resort and customer service was amazing. Bit disappointed with the beach, there’s a few broken glasses we saw that could lead to a potential accident. There’s only a few spots to swim since there’s lots of weeds. Saw few people eating and drinking closer to the water that is quite a bot harmful to the cleanliness of the beach as well. Quite a bit pricey as well ( f & b and room rates)"

"The staff made this property shine, they worked very hard to make our stay as comfortable as possible. We didn’t have a local number so they even helped us order food. "

"Lovely hotel. Rooms and staff were great. Location with th surrounding pools is amazing and they also do a top notch breakfast. Well worth the money!"

"Great resort and service was great."

"Staff are friendly and accomodating. There was a confusion upon checkin but was taken cared of immediately. We will be staying there again , definitely. "

"Nice hotel. Staff are wonderful. A bit far to the beach. "

"All the staff are very helpful, friendly and professional. We stayed in the villas and checkin and checkout were a breeze. "