Hotels near Tangled Roots Brewing Company - The Lone Buffalo

"Every time we stay there the pool is too cold to even get in. It would be nice if you could raise the temperature so we could use the pool. "

"I recently stayed at Grand Bear Resort at Starved Rock and unfortunately had a very disappointing experience. Check-in was extremely frustrating. Our check-in time was 4:00 PM, and we arrived around 3:35 PM to a very long line. After finally reaching the desk, we were told our room wasn’t ready and to come back later. I returned at 4:20 PM again waited in a long line only to be told the room was still not ready and to come back in another 20 minutes. We didn’t receive a room until around 5:10 PM. The first room we were given (Room 319) was completely uncleaned and a mess. We had to go back downstairs yet again to get another room. The second room was clean, but very outdated, and we even found a bug on the sink. The water park was another major disappointment. The slide and wave pool were not working, and the water was extremely cold so cold that my 7-year-old’s lips turned blue after just 20 minutes in the lazy river. There were not enough tubes available, so we had to wait a long time and take turns using one. On top of that, the water had a strange smell. To make matters worse, when you check in, kids are given a free ice cream coupon but we weren’t able to use it because checkout is at 11:00 AM and the ice cream shop doesn’t open until 12:30 PM. Overall, I’m very disappointed with our stay. The only good thing is that we only booked one night. I will not be returning."

"There is no front desk. So before arrival I got text about my cabin name and key code. But there is no map. There are about 60 cabins scattered in the wood. I can’t find my cabin. I called the customer service. They said they were going to send me a map. Never got it. At the end, with the help of another guest, I found my cabin. On the second day, toilet water tank ran out of water."

"Wonderful breakfast everything convenient nearby!!"

"Breakfast wasnt fresh, tater tots were hard and bread for toast was stale. I guess the waffles were ok. "

"Breakfast was to be included. There was a breakfast room off the lobby. On a Saturday morning it stayed dark & locked. No reason. Coffee available for guest only. Unacceptable."

"Not worth it gives sundown town vibes"