"I arrived very late cause were several accident on the road, I walked in and the front desk guy, he was acting weird and care less , example : asked me for ID and debit card, I told him , I have a services pet , he never said nothing , when he finished wherever was doing in his computer, he never told me my room number , or welcome , he just pointed to the elevators I guess and I asked him , and how is supposed to open the room , he make the key and give us one ,( my son and I) and again saying nothing, hopefully a Manager read it and check in to his employees, HORRIBLE. Jose"