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"Experience was great, staff was super helpful and friendly and the room was beautiful. The shuttle service was great and really allowed us to experience the town to the fullest. The Kaiseki dinner options really let us feel like we were getting the full experience of the Japanese culture. The only down side was that the tattoos policy is very restrictive, only one small tattoo is allowed. Since my husband and I had either more than one or they were large we were not able to enjoy the public baths and had to pay additional fees and schedule the private onsens. We still enjoyed it and the private baths were easy to schedule, beautiful and very fairly priced but we would have liked to enjoy the public baths as well so we could have access to the cold water tub and sauna. Overall amazing experience, definitely will be coming back, but with Tattoo cover ups."

"I highly recommend the wagyu dinner/breakfast"

"Very traditional onsen hotel. Worth the visit, staff was great, food was great."

"If you are staying here it is awesome. Might be tricky getting there and getting food if not B&B but the place is amazing. My only downside was in my dietary requirements but the food that i could eat was delicious "

"Its lovely "

"They also have large size slippers!"

"Very friendly staff. I caught them in the middle of renovations of a couple of floors but they were consensus of work hours. 10 minute walk from jr rail station. "

"Simple and petfect for the area."

"This place was so helpful to us on our trip. From organizing transportation to recommendations of local restaurants. Very friendly and knowledgeable. "