Symbol Hotels

"Despite the hotel being almost empty, we were given a room on the 2nd floor farthest from the lobby despite requesting to be moved. A $35 fee for a 7lb tiny dog is ridiculous. Room had a garbage pail full from previous guest, very little toilet paper, TV remote had no batteries and still didn’t work. Electrical outlet wasn’t working in bathroom area. Not a pleasant stay. "

"It’s a very nice place to stay "

"Breakfast area was clean and well stocked "

"Very clean and nice breakfast! Easy to get of and on the highway. "

"Very comfortable stay in all aspects."

"Room was updated. Very clean and well laid out. Staff were very friendly upon check in and check out. Breakfast area was very good. 2 types of sausage, 2 types of eggs, waffles, cereal, oatmeal, pastries, fruit, and possibly more. Would definitely stay at this property again!"

"I had a reservation for this location. I paid 185.00 plus tax for a room that the bed sheets had stains, I could not turn off the air because of a missing wall thermostat. Called the front desk, was told they were full and had no other vacant rooms. The hotel is under going construction, on top of that was missing buttons on the elevator, we got stuck on the elevator, the in door pool was not accessible, hampton inn suggested that i take my four grandchildren across the street let them swim there and then go back across the street with as cold as the weather is. The breakfast was not even worth advertising, no eggs, no bacon just bagel, waffle premade omlets, that looked very hard and old. If i would have been informed of all of these thing's i would have never stayed. I have stayed at the sable on the navy pier in chicago and this is what i paid 180.00 for there excellent service, clean environment, classy and had access to all the amenities. This was like staying in the hood, ran down and unprofessional. "

"Breakfast was fresh clean room staff was great"

"When the property is being remodeled, it should be stated as such. Very dusty everywhere. Breakfast was never filled up. Although new coffee makers were great. Felt like a low rate hotel - very cheap. Definitely not like other holiday inns I’ve stayed at. "