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Peppers The Hills Lodge

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Luxury
4.5 star property
9.2

Wonderful

Tranquil retreat with garden views

Lush Tudor-style gardens surround the full-service spa offering deep-tissue massages and facials. Seasonal outdoor pool awaits after exploring nearby Norwest Business Park. Steps from your pillowtop bed, the on-site restaurant serves breakfast and dinner in a lovely dining room.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P7,519
P8,271 total
includes taxes & fees
May 31 - Jun 1

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About this property

Peppers The Hills Lodge

  • Luxury hotel located in Castle Hill
  • You can look forward to an adjacent golf course, a terrace, and a garden at Peppers The Hills Lodge. Treat yourself to a facial, a body wrap, or a body treatment at the onsite spa. The on-site restaurant, Nobles Restaurant and Bar, offers breakfast, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • A seasonal outdoor pool along with sun loungers
    • Free self parking
    • Cooked-to-order breakfast (surcharge), express check-out, and a 24-hour front desk
    • Laundry services, smoke-free premises, and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 97 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Pillowtop mattresses and cribs/infant beds (surcharge)
    • Bathrooms with eco-friendly toiletries and showers
    • 55-inch LCD TVs with premium channels
    • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to March
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Peppers The Hills Lodge have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Peppers The Hills Lodge?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Peppers The Hills Lodge on May 31, 2026 start from P7,519, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Peppers The Hills Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Peppers The Hills Lodge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Peppers The Hills Lodge located?

Located in Castle Hill, this luxury hotel is within 1 mi (2 km) of Norwest Business Park, Castle Hill Country Club, and Hillsong Church. Bella Vista Farm and Castle Towers Shopping Centre are also within 3 mi (5 km). Norwest Station is 15 minutes by foot and Hills Showground Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 663 out of 997 reviews
Rating 8 - Good. 257 out of 997 reviews
Rating 6 - Okay. 60 out of 997 reviews
Rating 4 - Poor. 7 out of 997 reviews
Rating 2 - Terrible. 10 out of 997 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. Food was very good, room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John F

Liked: Cleanliness, staff & service, amenities
Very clean, lovely food and friendly staff. I enjoyed my stay. Thank you
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
There for a work trip - the perfect spot, quiet, convenient & close to outside dining options.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcoming staff, clean spacious room and very comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely place to stay highly recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alison

Great room and common areas. Efficient staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel stays..ever. The staff especially were so fantastic, helpful, and accommodating.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very elegant and charming hotel. Friendly and welcoming staff. I didn’t have time to explore the amenities, but will definitely be back when next in the area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN ROOM/KIND STAFF/ BEST SERVICE
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was made very enjoyable by friendly staff and excellent facilities. I would not hesitate to stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lisa

The property was beautiful and the staff was very helpful in getting us extra things like tissues and extra cups. It was nice to have a guest laundry because we ended up having to do multiple loads.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Staff are courteous and helpful, although housekeeping slipped a couple of times, i.e, did not clean the room despite request in room tag when I left a little later in the morning (11am). Breakfast cost more than last year so perhaps a sign of the times. All in all, a good place to stay.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking. Clean room. Great staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely stay. Friendly helpful staff, lovely linen, comfortable.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Farris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice country club feel and a high quality breakfast that you pay for.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable with specious rooms. Breakfast was delicious and plenty of parking
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay very convenient location.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Easy check in. Pleasent staff, under cover free parking, quiet room, comfy bed and pillows.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, room was spacious
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, quiet surroundings terrific stopover when visiting or driving through Sydney
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ann Stacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.....convenient, clean, spacious rooms, welcoming staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and had some lovely food in the restaurant and a great night's sleep. Great value for the price we paid. Regretted not going for the breakfast buffet for $25
Stayed 1 night in Jul 2025