Hotels near Swetsville Zoo

"The sink didn’t work. The hot tub was so cold. The lady that worked the breakfast area was great!! "

"Very clean and quiet "

"Spent 42 hours in this hotel and had no Internet in the room. Had to go to the lobby to use internet. Unacceptable for a nice hotel. "

"No internet "

"We did not use the hot tub or the laundry services."

"Expedia had the wrong check-in time; I arrived just after 3:00, intending to check in and shower before a meeting, only to be told that check-in was at 4:00 and my room wasn't ready. The desk clerk, who appeared to be high, offered me another room when I told her I needed to make it to a 5:00 meeting. I unloaded my vehicle and went up to the room, but although the key card worked, the door wouldn't open. When I went back to the desk, towing my luggage on the cart the whole way, the clerk testily responded, "Well, that's the door you have to jiggle and lift so it opens," like I was the idiot for not knowing that they had a known maintenance issue with the door and it required technique and force to open. Overall, a horrible experience with the check-in staff. The room, when I finally checked into my originally reserved one, was clean and served me well, but I won't be returning due to the customer service."

"Everything was perfect"

"Parking was great and staff responsive. Was totally unimpressed with the manager telling us we have to bring our dirty towels to the front desk in order to get more clean towels. They dont pick up dirty towels and replace them at request in between 3 day cleanings. Ive never had to do this. Also, garbage gets fulll when cleanings are only every 3 days."

"They were rude and didn't let me stay even tho i booked a room they said it was too late to check in at 10:30"