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Pan Pacific Suzhou

4.5 star property
Riverwalk Suzhou hotel in Suzhou Old Town with 3 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Pan Pacific Suzhou

Photo gallery for Pan Pacific Suzhou

3 restaurants, breakfast, lunch, dinner served; international cuisine
Garden
Land view from property
Down comforters, minibar, in-room safe, blackout drapes
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Pan Pacific Suzhou

Reviews
8.8

Excellent

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Suzhou.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is P 3,675
Price available on 04/27/2024

Explore the area

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007
  • Popular LocationShantang Street5 min drive
  • Popular LocationSuzhou Museum5 min drive
  • Popular LocationHumble Administrator's Garden5 min drive
  • AirportSuzhou (SZV)37 min drive
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Room options

View all photos for Premier Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Down comforters, minibar, in-room safe, blackout drapes

Premier King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Two Bedrooms

Down comforters, minibar, in-room safe, blackout drapes

Family Two Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Premier King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Premier Balcony King

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Down comforters, minibar, in-room safe, blackout drapes

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony Twin

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Electric kettle
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Balcony Suite

Down comforters, minibar, in-room safe, blackout drapes

Premier Balcony Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Down comforters, minibar, in-room safe, blackout drapes

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Down duvet
Hair dryer
  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, blackout drapes

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Suzhou Marriott Hotel
Pool
Hot Tub
Spa
Parking included
9.2 out of 10, Wonderful, (162)
The price is P7,110
per night
P8,291 total
includes taxes & fees
May 3 - May 4
Suzhou Marriott Hotel

About the neighborhood

Suzhou

Pan Pacific Suzhou is located in Suzhou Old Town, a neighborhood in Suzhou, and is near a metro station and on the riverwalk. Shantang Street and Suzhou Museum are two other places to visit that come recommended.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Pingjiang Street - 4 min drive
  • Shantang Street - 5 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive
  • Hanshan Temple - 9 min drive

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • 清华酒楼 - 8 min walk
  • AVANTI Restaurant - 4 min walk
  • 江南公社 - 6 min walk
  • A+ a休闲食品 - 4 min walk
  • 高原红茶酒吧 - 3 min walk

About this property

Pan Pacific Suzhou

Hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services, and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage or hydrotherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court, and express check-out
  • Meeting rooms, a billiards/pool table, and wedding services
  • Smoke-free premises, luggage storage, and a gift shop
Room features
All 336 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 3 restaurants

Restaurants on site

  • 吴宫瑞面
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 258.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 15 to September 30
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on Apr 27, 2024 start from P 3,675.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Late check-in is available from 1:00 PM– 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Check-out is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this golf hotel is 2.8 mi (4.6 km) from Shantang Street and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

Pan Pacific Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 325 reviews" "
Rating 8 - Good. 95 out of 325 reviews" "
Rating 6 - Okay. 34 out of 325 reviews" "
Rating 4 - Poor. 13 out of 325 reviews" "
Rating 2 - Terrible. 1 out of 325 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. The problems I experienced and ran into: 1. There are co-op students helping out at the breakfast buffet area. Many were eager to learn and help with the exception of this one girl, her expression and body language shows that she doesn't want to be there. I saw her picking her nose, putting her finger in her mouth and subsequently placing her hands in a basket full of chopsticks and rolling them. 2. There's limited dinning around/outside of the hotel. 3. The local ride sharing drivers and/taxi doesn't know where to go when they come or drop off guests...there's two main entrance to this hotel...confusing the drivers.
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and delicious breakfast buffet
Stayed 2 nights in Feb 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Lan

The rooms we had were noisy and mine had an old carpet smell. This hotel is due for a renovation and upgrades.
Stayed 15 nights in Nov 2023

8/10 Good

Rong, Portland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscaped SuZhou style garden, very relaxing, staff was friendly and accommodating. The only negative we encountered was poor air conditioning performance. Not cooling the room at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

Zi Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front porter was extremely friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Jun Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historical and pretty hotel. Impressive service too!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023