Room type

Panoramic Suite, 1 King Bed

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Executive Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, Golf View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Golf View, King/Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Executive Lake View, King/Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)


Get an overview of this hotelFamily-friendly Suzhou hotel in Suzhou City Centre with 3 restaurants


This family-friendly Suzhou hotel is located near the bay, 1.7 mi (2.7 km) from Jinji Lake, and within 6 mi (10 km) of Ferris Wheel Paradise and Master of the Nets Garden. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features 3 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 458 soundproofed rooms feature free wired Internet and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include washers/dryers, lanais, and sofa beds.

Hotel Amenities

Hotel Amenities

Kempinski Hotel Suzhou features a full-service spa, a marina, and 10 spa tubs. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 31646 square feet (2940 square meters) include a conference center. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a surcharge, the property provides an area shuttle within 15 km and a roundtrip airport shuttle (available on request). Onsite parking is available (surcharge).

Kempinski Hotel Suzhou is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 458 
  • ATM/banking 
  • Number of floors - 23 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Free WiFi 
  • Luggage storage 
  • One meeting room 
  • Area shuttle (surcharge) 
  • Barbecue grill(s) 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Marina on site 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2008 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 31646 
  • Self parking (surcharge) 
  • Sauna 
  • Smoke-free property 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Supervised childcare/activities 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Wedding services 
  • Number of spa tubs - 10 
  • Grocery/convenience store 
  • Library 
  • Conference space size (meters) - 2940 
  • Conference center 
  • Snack bar/deli 
  • Shopping on site 
  • Swim-up bar 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Refrigerator (on request)  
  • Microwave (on request)  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Video-game console 
  • Separate sitting area 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • Access via exterior corridors 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Refrigerator (on request) 
  • Free bottled water 
  • Microwave (on request) 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Bidet 
  • Slippers 
  • Iron/ironing board 
  • Desk 
  • Sofa bed 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Hypo-allergenic bedding available 
  • Lanai 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free wired high-speed Internet 
  • Separate dining area 
  • Partially open bathroom 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Down comforter 
  • Individually furnished 
  • Sleep Number by Select Comfort mattress 
  • LCD TV 
  • In-room childcare (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Parasailing nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Racquetball/squash on site 
  • Yoga classes/instruction on site 

Spa Services

Yang Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the hotel:
  • Deposit: CNY 500 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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