Verified
10/10 Excellent
William
Jan 23, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William
Stayed 2 nights in Dec 2025
Mercure Sunshine Coast Kawana Waters
4.5 star property
Stylish serenity awaits at this welcoming retreat where sun-drenched terraces provide the perfect relaxation spot just steps from NightQuarter
Choose dates to view prices
Photo gallery for Mercure Sunshine Coast Kawana Waters
Mercure Sunshine Coast Kawana Waters offers the perfect blend of luxury and comfort. Relax on the sun-kissed terrace, grab coffee at the on-site cafe, or use the convenient dry cleaning services. Guests consistently praise the genuinely helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Free WiFi
- Air conditioning
- Business services
The current price is P6,017
P6,017
P6,619 total
includes taxes & fees
Apr 26 - Apr 27
Room options
Check availability for these dates
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
- 28 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.29.2 out of 10
Wonderful
92 reviews
(92 reviews)
- 28 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, Multiple Beds
Standard Room, Multiple Beds
8.88.8 out of 10
Excellent
34 reviews
(34 reviews)
- 28 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Bed
View all photos for Room (Zip Room)
Room (Zip Room)
8.48.4 out of 10
Very good
10 reviews
(10 reviews)
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Family Suite (Deluxe)
Family Suite (Deluxe)
- 1 bedroom
- Sleeps 4
- 1 King Bed and 2 Twin Beds
View all photos for Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
- Sleeps 2
- 1 King Bed
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About the neighborhood
Located near a boardwalk/promenade, Mercure Sunshine Coast Kawana Waters is in Birtinya, a neighborhood in Sunshine Coast. The area's natural beauty can be seen at Kawana Beach and Moffat Beach, while NightQuarter and Aussie World are popular area attractions. Don't miss out on a visit to Australia Zoo. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Sunshine Coast travel guide
9 Florey Boulevard, Birtinya, QLD, 4575
What's nearby
- Sunshine Coast University Private Hospital5 min walk - 0.5 km
- Sunshine Coast University Hospital7 min walk - 0.6 km
- NightQuarter10 min walk - 0.9 km
- Sunshine Coast Stadium3 min drive - 2.7 km
- Venue 1143 min drive - 1.9 km
Getting around
- Landsborough Station20 min drive
- Maroochydore, QLD (MCY-Sunshine Coast)21 min drive
Restaurants
- Oporto7 min walk
- Summerhouse Birtinya3 min drive
- KFC4 min drive
- Banjo’s Bakery Cafe2 min drive
- Your Mates Brewing Co.4 min drive
About this property
Mercure Sunshine Coast Kawana Waters
Luxury hotel near Sunshine Coast University Hospital
Located close to NightQuarter and Kawana Beach, Mercure Sunshine Coast Kawana Waters provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
- Free self parking
- Full breakfast (surcharge), express check-out, and express check-in
- Smoke-free premises, meeting rooms, and free newspapers
- Guest reviews say great things about the helpful staff
Room features
All 81 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
- Recycling, LED light bulbs, and eco-friendly cleaning products
- Bathrooms with eco-friendly toiletries and showers
- LED TVs with cable channels
- Wardrobes/closets, refrigerators, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
Food and drink
- Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Snack bar/deli
Family friendly
- In-room refrigerator
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
Business services
- Business center
- Conference space
- Meeting rooms
Outdoors
- Barbecue grill
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 4 accessible parking spaces
- Elevator (35 inch wide door)
- Front entrance ramp
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk (47 inches high)
- Wheelchair-accessible restaurant
More
- 1 building
- 4 floors
- At least 80% lighting from LEDs
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Built in 2015
- Comprehensive recycling policy
- Humane treatment of captive wild animals
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Smoking not allowed
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- LED TV with digital channels
Food and drink
- Limited room service
- Refrigerator
More
- Air conditioning
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Eco-friendly toiletries
- Free daily newspapers
- Free local calls
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Recycling
- Safe
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per stay
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25621752654
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya
Frequently asked questions
Is Mercure Sunshine Coast Kawana Waters pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?
As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on Apr 26, 2026 start from P6,017, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Sunshine Coast Kawana Waters?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mercure Sunshine Coast Kawana Waters?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Mercure Sunshine Coast Kawana Waters located?
Located in Birtinya, this luxury hotel is within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercure Sunshine Coast Kawana Waters Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
9.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 522 out of 1001 reviews
10 - Excellent
522
Rating 8 - Good. 309 out of 1001 reviews
8 - Good
309
Rating 6 - Okay. 103 out of 1001 reviews
6 - Okay
103
Rating 4 - Poor. 46 out of 1001 reviews
4 - Poor
46
Rating 2 - Terrible. 21 out of 1001 reviews
2 - Terrible
21
Reviews
Verified
10/10 Excellent
Phoebe
Dec 7, 2025
Liked: Cleanliness, staff & service, amenities
Great location, nice room, loved having a cafe at the bottom.
Phoebe
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Nathan
Dec 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room
Nathan
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Summer
Feb 13, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Every staff member was so polite and professional. Rooms were very clean. The amenities and the little snacks they left were great. Most of all I loved that they had refillable water jugs and a water fountain on every level. I didn’t realise how much it makes a difference just to have access to a water fountain 24/7.
Summer
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Damian
Nov 17, 2025
Liked: Cleanliness
Clean unit, great staff good food close to Mooloolaba where the surf club and beach located
Damian
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Nikki
Nov 27, 2025
Liked: Cleanliness, staff & service, amenities
Great stay - nice and quieta nd nice dark room. Bed is super comfy and nice little treats to enjoy.
Nikki
Stayed 1 night in Nov 2025
Verified
8/10 Good
Patrick
Dec 21, 2025
Liked: Cleanliness, amenities
Friendly staff. Convenient location. Quiet environment.
Patrick
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Garry
Nov 5, 2025
Liked: Cleanliness, staff & service, amenities
Quick Check in, good service spotless rooms
Garry
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Stephanie
Nov 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Yes our room was great thank you
Stephanie
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Gordon
Nov 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Front reception staff very welcoming and helpful.
Gordon
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Jill
Jan 11, 2026
Disliked: Property conditions & facilities
An older building but the inside was very dated and bathrooms and furnishings were grubby .
Staff were pleasant and we only stayed overnight but it was quite expensive considering its condition .
Air con was great , towels were clean and it was close to where we needed to be .
Jill
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Gregory
Jan 2, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Gregory
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Heather
Dec 29, 2025
Disliked: Property conditions & facilities
Staff were very friendly, had to have the sheets changed due to some marks but was quickly resolved. Easy check in and check out process. Simple rooms but all I needed. Showers need some Reno
Heather
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Jessica
Dec 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy. Very comfortable bed. Lovely staff, very friendly. I only stayed one night but I loved it and will be back and will recommend to others
Jessica
Stayed 1 night in Dec 2025
Verified
8/10 Good
Neil
Oct 6, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n clean.staff very helpful.
Neil
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Caroline
Dec 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room were great. I’m not great with air con and couldn’t get it to go any warmer than 24.5.
Caroline
Stayed 1 night in Dec 2025
Verified
8/10 Good
Lynne
Nov 3, 2025
Liked: Cleanliness, property conditions & facilities
Friendly reception staff that gave a warm welcome. Room was clean and spacious.
Lynne
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Priyesh
Oct 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable at a good price
Priyesh
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Coleen
Oct 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location especially for SCUH. Stafg were very friendly and check in/out was easy. Car park was tight but was able to find a park. Would recommend and I would stay again.
Coleen
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Cheryl
Sep 27, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed and large room in a quiet area. Great walking around the lakes and close to food options. Lovely staff and delicious food at wildflower restaurant
Cheryl
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Ruth
Dec 20, 2025
Liked: Cleanliness
Disliked: Amenities
Genuinely the worst buffet breakfast we have ever had especially for a Mercure hotel! Not great quality food and very limited selection. Staff otherwise friendly and room clean.
Ruth
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Fredy
Sep 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy going check in and check out. Nice views and nice surroundings.
Fredy
Stayed 1 night in Sep 2025
Verified
8/10 Good
Gertrud
Sep 22, 2025
Liked: Cleanliness, staff & service
The Bed was very comfortable 😌
Gertrud
Stayed 1 night in Sep 2025
Verified
8/10 Good
Chris
Sep 8, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, my dinner was enjoyable, room was clean and tidy and overall experience of my one night stay very pleasant.
Chris
Stayed 1 night in Aug 2025
Verified
8/10 Good
William
Sep 3, 2025
Liked: Cleanliness, staff & service, amenities
Staff very great , great smiles
William
Stayed 1 night in Sep 2025