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"The room was not particularly clean - average. The pool was supposed to be heated but was quite cool - unable to stay in for very long. The lifts were very good - quiet and efficient. The parking spaces are very tight and we had to use the overflow parking if we went out during the day in the car. Unable to control the fan speed on the air conditioning unit - so either too cold or too hot."

"Yes,been staying there for many years,close to everything,but it’s looking tired!!"

"Our Studio was perfect. Had everything you would need to self cater. TV, even DVDs and books and games. Nice balcony with chairs and table over looking the lagoon. Secure parking too. Very close to Alex Heads Surf club and the beach. Would have like to stay longer!"

"It has become very old and rusted. Not maintained. Restaurant was closed. Prices are extremely high Rooms are ordinary . Pool is beautiful. Staff are friendly "

"No kitchen, shower leaks ,tv set up ? Location excellent "

"Clean room, very spacious, nice outlook. Only drawbacks were lack of parking, holes in blockout curtains, some noise from slamming doors and guests in common areas, water pools outside shower, only sink is in bathroom and kettle does not fit under it (had to fill kettle using a drinking glass)."

"The room was great the only problem was there was take away cups to drink out of"

"Great welcome & very helpful on reception"

"This property is gorgeous and so very clean. Excellent location and the staff was so pleasant. Champagne on check in was such an elegant touch. We will stay again!"