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Helena Sands Hotel

5.0 star property
Travelers relax by the indoor pool or claim their spot on the private beach, then savor international cuisine at two restaurants offering diverse menus

Choose dates to view prices

Royal Palace Helena Sands offers a beachfront retreat with a private shoreline and therapeutic spa treatments like thalassotherapy. Guests enjoy breakfast and dinner with international dishes at two on-site restaurants and can explore an attached winery during their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Sea view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Water view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Beach View

Living area

Suite, Beach View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Duplex Suite, Sea View

Living area

Duplex Suite, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed
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About the neighborhood

Located in Sunny Beach, Helena Sands Hotel is on a private beach. Old Nessebar Windmill and Byzantine Baths Complex are local landmarks, and some of the area's attractions include Action Aquapark and Luna Park. Traveling with kids? Consider Aqua Paradise, or check out an event or a game at Nessebar Stadium. Visit our Nessebar travel guide
Map
Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach
    2 min walk - 0.2 km
  • Platinum Casino
    10 min walk - 0.9 km
  • Action Aquapark
    2 min drive - 2.2 km
  • Luna Park
    3 min drive - 2.6 km
  • Sveti Vlas Central Beach
    4 min drive - 2.6 km

Getting around

  • Bourgas (BOJ)
    35 min drive

Restaurants

  • Bendita
    7 min walk
  • Beach Bar Fiesta
    3 min walk
  • Lobby Bar
    4 min walk
  • Barefoot Grill
    9 min walk
  • Amigo bar
    7 min walk

About this property

Helena Sands Hotel

Luxury family-friendly hotel near Sunny Beach
You can look forward to a free breakfast buffet, an attached winery, and a terrace at Helena Sands Hotel. This hotel is a great place to bask in the sun with a private beach and sun loungers. Indulge in a body wrap, a body scrub, and a body treatment at the onsite spa. Be sure to enjoy breakfast, dinner, and international cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • Luggage storage, massage treatment rooms, and 1 meeting room
  • A reception hall, smoke-free premises, and multilingual staff
Room features
All 170 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathtubs, free toiletries, and hair dryers
  • LCD TVs with satellite channels
  • Balconies, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (EUR 10.22 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 1 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 10.22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

Does Helena Sands Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Helena Sands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10.22 per day. Limited spots are available.

What time is check-in at Helena Sands Hotel?

Check-in start time: 2 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Helena Sands Hotel?

Check-out is at noon.

Does Helena Sands Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Helena Sands Hotel located?

Nestled on the beach, this Nessebar hotel is within a 15-minute walk of Sunny Beach and Platinum Casino. Sveti Vlas Central Beach and Action Aquapark are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helena Sands Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 55 out of 80 reviews
Rating 8 - Good. 17 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

Reviews

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Stiliana

Liked: Property conditions & facilities
The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!
Stayed 3 nights in Jun 2025

10/10 Excellent

Megi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kiril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Hotels in Bulgaria

Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀
Stayed 2 nights in Jun 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place! All of us loved it!
Stayed 4 nights in Aug 2022

4/10 Poor

Vesselin

Disliked: Cleanliness, property conditions & facilities
Great view but nothing else. Not a 5 star hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel right on the beach.

Wonderful holiday at Royal Palace Helena Sands. My third visit to the hotel and it was perfect in every way. The Hotel Manager Cvetan was always available to help guests and all the staff were so friendly and efficient. A very beautiful hotel land I will be back again next year.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort and location

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
Stayed 7 nights in Sep 2022

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel is run down

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
Stayed 5 nights in Jul 2022

4/10 Poor

BEATRIZ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Trato del staff horrible, para nada un hotel 5*

Habitacion amplia y con vistas preciosas de la playa. Piscina de un tamaño decente y cerca de la playa. Eso es todo lo bueno que podemos decir del sitio. Trato del staff horrible, el buffet estaba bueno pero el primer dia casi ni cenamos porque les dio por ponerse a recoger casi media hora antes de la hora prevista de fin. Nos sentimos agobiados en todo momento para cenar como patos. A pesar de pagar ampliamente por la habitacion. Las tumbonas balinesas y otras de color rojo no estan incluidas en el precio. Tienes que irte a otras que estan incluidad en la habitacion donde practicamente no hay ni espacio. En el desayuno si te descuidas te retiran el plato mientras comes. El staff no habla casi nada de ingles y la estacion que hace comida a la plancha fue incapaz de hacerle una tortilla simple a mi mujer embarazada. A la salida, dijimos que no usamos nada del minibar y nos dijeron que mandaban a alguien a corroborar si era verdad lo que deciamos (nos dijeron eso a nuestra cara). Para flipar, para nada una experiencia 5*, el staff no vale ni para una pension. Tampoco hay nada en el resort, en el de al lado tenian musica en directo etc. En el nuestro solo karaoke 1 vez a la semana!!! No coincidio con nuestra visita. Hay opciones mejores y mas baratas cerca. Nada recomendable!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan Bogomilov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, sauberes, ruhig gelegenes Hotel mit hervorragendes und vielfältiges Essen.
Stayed 3 nights in Aug 2024

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt for å slappe av

Akkurat passelig med folk. God plass over alt. Nydelig hotell, fantastisk mat. Savnet All Inclusive mulighet, men ellers perfekt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maten både frukostbuffé och middagsbuffé var fantastiskt.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Hotel, gutes Essen, Personal sehr freundlich und hilfsbereit, ruhig gelegen (zu Fuß etwa 25 Minuten ins Zentrum) - insgesamt ein sehr gutes Hotel und absolut empfehlenswert
Stayed 7 nights in Jul 2023

10/10 Excellent

ogün

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eylül de sunny beach

Temizliği ve sahil kenarında olması çok güzel bir konaklama sağladı. Kahvaltı ve. Akşam yemeği çok çeşitli ve lezzetliydi.
Stayed 3 nights in Sep 2021

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijne plaats

Alles top
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Haus, schöner Schein. Hier handelt es sich nicht nur um ein Hotel. Wer sich nicht an zu großen Autos mit zu kräftigen Männern nicht stört ist hier gut und sicher aufgehoben.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ontvangst heel prettig heerlijk eten vriendelijk personeel prachtige ligging
Stayed 14 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
Stayed 14 nights in Aug 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
Stayed 7 nights in Aug 2019

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel et bon rapport qualité prix

Très bel hôtel avec des équipes efficaces et sympathiques. Repas variés et très bons Belle piscine et plage privée avec suffisamment de transats. Les matelas de la piscine pourraient être renouvelés en plus épais. Bord de mer animé le soir. Attention aux traductions en français de certains écrits qui ne sont pas exactes. ex attention surface surélevée au lieu de surface humide ou glissante.
Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views and large rooms

Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
Stayed 2 nights in Jun 2019