Suma Hotels

"Es un hotel hermoso, el personal es muy amable también. Vale totalmente la pena "

" The pool was in very bad condition. No laundry or ironing service available There are no chairs in the room, you can only sit on the bed the water went out twice The internet does not reach the rooms and the TV does not work"

"Beautiful room, friendly and helpful staff, great breakfast, beautiful beach, and an adorable beach dog that hangs out there. Staff helped my partner prepare a birthday surprise for me. They did a great job."

"No sirvió el aire acondicionado, fuera de eso el lugar es precioso y el personal muy amable "

"This is a perfect place to disconnect and recharge, does have wi-fi if you can't live without it. The staff extremely cordial and attentive from the moment I stepped into the property,the restaurant staff was just as attentive prompt. The Hacienda has a rustic touch with a modern aproach, only five minutes outside of Izamal which makes it a perfect location. The Spa massage was phenomenal, will definitely stay here again when in the area."

"Wonderful. Friendly and kind staff. So beautiful gardens and all the rooms have a unique lovely decoration. The Pool, wow! Confortable bed and nice furniture. Good breakfast. We really enjoy our stay!"

"Lovely, clean, Mayan-inspired rooms and a helpful team! The location is a bit out of town and I don’t recommend walking there at night due to a few reactive dogs in the neighborhood, but that’s not the hotel’s fault, just something to be aware of!"

"What really made this hotel stand out was the incredible staff. From the moment we arrived, they were warm, welcoming, and genuinely kind. Every interaction was friendly and helpful, and they clearly take pride in making guests feel comfortable and well cared for. Their hospitality truly made the stay special. The room itself was spotless and very well equipped, showing the same level of care and attention. The hotel also has a small pool and convenient parking, which were nice touches. One of our favorite spots was the rooftop terrace. It has comfortable patio furniture and is the perfect place to relax in the evening with a glass of wine and enjoy the warm breeze. Overall, this hotel offers a clean, comfortable stay, but it’s the wonderful staff who really make it memorable. Their kindness and attentiveness are what set this place apart."

"Truly delightful stay. Comfortable and stylish accommodation, extraordinary terrain with historical buildings full of artistic and vintage artifacts. Secluded yet safe. with the most friendly and accommodating staff. Excellent food in the onsite restaurant. Great for walking around, where birds, iguanas and even monkeys can be spotted. Impressive seiba trees. Artisan pottery souvenirs can be purchased directly from the artist. "