"Hotel was fine and very clean. no issues with staff as they were really friendly. only issue was when we were leaving our hotel room to head home the next day, a junky on drugs got into the hotel and was hanging around the 2nd floor running into walls. They may of got rid of security so it doesn’t make it as safe as it was when I came to this said hotel in 2024. (Due to tent city being not far from hotel) I won’t be coming back to this hotel next time I stay in Sudbury because my child’s safety is a huge priority when staying out of town. "
"Upon check-in, the room was not quite up to standard with cleanliness, but the issues were rectified right away. They even offered us another room, which wasn't necessary. Any issue that came up was addressed immediately in a kind and respectful manner. We love this hotel because it is close to Science North, the pool is open late (10 p.m.), there is a restaurant onsite, the staff are always amazing and you can't beat the price. "
"Parking:
Too confusing and inconvenient
Laundry service:
Non existent, never refilled towels. Had to grab them downstairs ourself
Never changed bed sheets
Never took out the garbage(we did ourselves)
Room always looked the same way we left it "
"The staff are just amazing-friendly and so welcoming. The lobby is so relaxing with zen decor and soothing music. The vibe created at this hotel far exceeded our expectations. :)"