Suao Cold Springs

Toilet paper restriction confusing The bed was massive

The hotel is excellent; however, it would be beneficial for the staff to greet guests more frequently with a smile, particularly in the mornings.

All the staff (the front desk staff, the cleaning staff and the dining room staff), were quite friendly and nice. The hotel was very clean and looked new. Bathroom had a lot of storage space and the shower was awesome with a huge showerhead that felt like a rainfall. It also had a separate handheld piece which was convenient. The toilet was separate from the sink and the shower which was a bit strange. Hotel has free laundry facilities, however, washer and dryer took hours especially if you had a larger load and thick clothes. The room had a lot of counter space to put stuff, however the beds were small. Breakfast was mediocre with a lot of dishes that seemed like it was more for lunch and/or dinner. If you need luggage storage when checking out and have multiple luggage, staff took great care in making sure no one will touch your luggage. Overall, it was a great stay at the hotel and very nice staff. The room was extremely nice, clean and new for the price that we paid.