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Grand Hotel Kempinski High Tatras

5.0 star property
Luxurious ski hotel with full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel Kempinski High Tatras

Indoor spa tub
Exterior
Breakfast, lunch and dinner served
Billiards
Ballroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Hot Tub
  • Housekeeping
  • Pet friendly
The current price is P18,869
P19,813 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 Bedroom, Jetted Tub, Garden View (Grand Deluxe Janosik Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 72 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

View from room

Deluxe Room, 1 Bedroom, Bathtub, Valley View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

View from room

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Flat-screen TV, pay movies, heated floors

Junior Room, 1 Bedroom, Bathtub, Garden View (Junior suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Combined shower/tub, deep soaking tub, rainfall showerhead

Junior Room, Bathtub, Mountain View (Lake View Junior suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Bathtub, Mountain View (Grand Deluxe Lake View room)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Bedroom, Bathtub, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 Bedroom, Bathtub, Garden View (Superior Krivan Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Living area

Deluxe Suite, 1 Bedroom, Bathtub, Lake View (Deluxe Attic Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 Bedroom, Bathtub, Garden View (Grand Deluxe Tower Suite)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 70 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Valley View

View from room

Deluxe Room, 1 Bedroom, Bathtub, Valley View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Bedroom, Balcony, Valley View (Grand Deluxe Valley View room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Map
Kupelna 6, Strbske Pleso, Štrba, 059-85

What's nearby

  • Tatra National Park - 1 min walk - 0.0 km
  • Štrbské pleso - 11 min walk - 1.0 km
  • Tatra National Park Slovakia - 5 min drive - 1.8 km
  • Popradské Pleso Lake - 14 min drive - 5.5 km
  • AquaCity Poprad - 28 min drive - 32.0 km

Getting around

  • Strbske Pleso Station - 4 min walk
  • Poprad (TAT-Poprad - Tatry) - 22 min drive

Restaurants

  • ‪Koliba Patria - ‬7 min walk
  • ‪Restaurant Stará Pošta - ‬5 min walk
  • ‪Tatranská Horčiareň - ‬5 min walk
  • ‪Koliba Žerucha - ‬13 min drive
  • ‪Hotel Crocus - ‬5 min walk

About this property

Grand Hotel Kempinski High Tatras

Luxury eco-certified hotel by the lake
At Grand Hotel Kempinski High Tatras, you can look forward to free self-serve breakfast, a terrace, and an art gallery on site. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a manicure/pedicure, a massage, or aromatherapy at Zion Spa, the onsite spa. The on-site restaurant, Grand Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Limo/town car service, bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A porter/bellhop, multilingual staff, and an elevator
Room features
All 98 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and pillow menus.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, heated floors, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Czech, English, German, Hungarian, Polish, Russian, Slovak

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)
  • Secured, covered valet parking on site (EUR 60 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Grand Restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,370 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (33 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night (maximum EUR 70 per stay)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Covered valet parking fee: EUR 60 per night (in/out privileges)
  • Pet fee: EUR 40 per pet, per night (maximum EUR 70 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the swimming pool until 8 PM only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

Does Grand Hotel Kempinski High Tatras have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel Kempinski High Tatras?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Kempinski High Tatras on Sep 4, 2025 start from P 18,869.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Kempinski High Tatras pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Kempinski High Tatras?

Self parking is available for EUR 20 per day. Valet parking is available for EUR 60 per night. Limited spots are available.

What time is check-in at Grand Hotel Kempinski High Tatras?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Kempinski High Tatras?

Check-out is at noon.

Does Grand Hotel Kempinski High Tatras provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 35 per vehicle applies.

Where is Grand Hotel Kempinski High Tatras located?

Located near the slopes, this Štrba hotel is in the mountains, within a 15-minute walk of Tatra National Park and Štrbské pleso, and close to winter sports such as cross-country skiing and skiing lessons. Tatra National Park Slovakia is 1 mi (1.7 km) away. Strbske Pleso Station is only a 4-minute walk.

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Grand Hotel Kempinski High Tatras Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 176 out of 210 reviews
Rating 8 - Good. 27 out of 210 reviews
Rating 6 - Okay. 4 out of 210 reviews
Rating 4 - Poor. 1 out of 210 reviews
Rating 2 - Terrible. 2 out of 210 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth!

Amazing hotel! Loved every minute of our stay. Incredible service, great breakfast, nice rooms and the spa was an absolute dream!
Stayed 2 nights in May 2024

10/10 Excellent

Kastriot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Johnny Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
Stayed 1 night in Apr 2023

10/10 Excellent

Pavlína

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential). Highly recommended Hotel. Thank you for our stay.
Stayed 3 nights in Aug 2023

8/10 Good

Anas

The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else.
Stayed 6 nights in Aug 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel maravilhoso! Tudo excelente! Quarto, cama, banheiro, vista, spa, funcionários, café da manhã!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marco A F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência imperdível para aqueles que querem vivenciar um hotel de excelência que cuida de cada detalhe para proporcionar ao hóspede todo conforto possível. O prédio e o hall são belíssimos e o hóspede é recebido com uma taça de frizante.O quarto localizado com vista para montanhas tem uma das mais belas vistas que já vivenciamos. Tem todo conforto possível. Tem um restaurante belíssimo para jantar e para um café da manhã completíssimo. Tem piscinas aquecidas com vista para as montanhas e spa. Abertura de camas com garrafa de água. Frutas no quarto. Chá, nespresso, frigobar completo. Climatização excelente. Com certeza um dos melhores hotéis em que já nos hospedamos. Parabéns a toda a excelente equipe.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Stayed 2 nights in Jul 2024

8/10 Good

Jiri

Stayed 3 nights in Jul 2024

10/10 Excellent

Tobias

Stayed 1 night in Mar 2024

10/10 Excellent

Vedant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Katalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyon jó reggeli, csodás vacsora étlapról, szuper wellness.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gerald M

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

JAROSLAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

6/10 Okay

Jana

Stayed 2 nights in Dec 2022

2/10 Terrible

Celine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, nous avons contacté l'hôtel car nous étions en panne de voiture un week end au milieu de la Slovaquie donc pas de possibilité de faire plus de 200 km avec une voiture avec un pneu crevé et pas de possibilité de faire changer la roue pendant tout le week end car tout était fermé. L'hôtel n'a pas voulu nous rembourser ni faire un avoir pour que nous déplacions notre voyage. C'est bien dommage.
Stayed 2 nights in Sep 2022

2/10 Terrible

MALGORZATA

Liked: Staff & service, amenities, property conditions & facilities
Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
Stayed 4 nights in Jul 2022

10/10 Excellent

Tim

Liked: Staff & service, amenities, property conditions & facilities
Wir waren von dem Hotel total begeistert. Absolut fantastischer Service. Wunderbares Personal. Dieses Hotel ist immer eine Reise wert.
Stayed 4 nights in Aug 2022

10/10 Excellent

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue chambre côté lac
Stayed 3 nights in Jul 2022