Stovall Hotels

"We arrived late, around 11pm and were accommodated immediately. The bed melted into my back and the pillows were awesome. The breakfast attendant was knowledgeable and friendly, very helpful. Laci the checkout attendant was great as well. First time back in Henderson in 3 years and this was a great experience. Will definitely be back. "

"The staff was terrible, they were rude to me and they didn't let me check in"

"The room was clean, we had to leave early and staff was able to refund 2 of my nights stay with no fuss. Cleaning crew was amazing. "

"Great"

"Clean room"

"First impression was the parking lot; it is rough and very uneven. We arrived at dark and there was one other person waiting to check in at the time, but no one was at the desk. She called the hotel several times with no answer and then someone finally came out to help us. I used a 3rd party site to book. The person said we had to out a card on file for incidentals, it was $100 and just a hold not a charge. We checked out before 6am the next day and left. We literally only slept, didn’t use a bath towel or anything. On Monday morning we were charged $100. We called and said we’d be refunded. By. Wednesday we still didn’t see the refund and were told that the person who charged it was not supporting be doing that (happened to others to) and that he was no longer with them. We finally received the refund on Friday, a week after we checked in. We now know why the hotel across the street was full and this one was not. We won’t be back! "

"Staff was friendly and helpful. Building smelled wonderful and was clean! Beds were comfortable and room was large. The breakfast attendant was welcoming and kept refreshing the food every 15 minutes. I would definitely stay here again."

"The room was clean. The front desk workers were very friendly and efficient. Breakfast didn’t have a wide variety. "

"I stayed 2 nights in the first night. There was a hip hop party right next to my room and I had to listen to booming base until midnight when I had an important event I was to be at the next morning. When I tried to check out, they told me that the room I stayed in was not under my name, and she could not give me my $100 incidental fee back, until they did some more research. Scheduling loud music parties until midnight and not even having the room I stayed in under my own name, is certainly bad business practices in my opinion."