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"The room, room 344, was cold despite playing with the room control dials. The shower room was one of those where it is supposed to disappear through a drain on the tiled floor, but the water just spread to other areas making you prone to slip and get wet feet whilst using the toilet. We could not get into Madelines bar as needed to book a table in the afternoon. Breakfast was ok. Bed was a little hard and did not like the pillows."

"Easy to find, good location, check in and check out was easy, room was clean and spacious and comfortable, breakfast was good and tasty, staff were helpful and friendly "

"Did not have breakfast Wi Fi fine The bed was most comfortable accompanied with Excellent duvet & pillow Large en-suite bathroom The ambience was perfect being a converted building where the original FA Cup was made"

"Room was booked for 27/28 March. Got a called on the 24th to say the room was unavailable and they were cancelling my room. All alternative hotel prices weee now up 50%. Had to cancel 1 days stay in birmingham and footed a train alteration fee. Will NEVER book at the cube again! "

"Clean room and lovely breakfast "

"We had a great stay at this hotel. "

"Room was dirty and too hot. The breakfast area was also very dirty and the hot food buffet was hard and cold. I would never stay again. "

"This is an excellent hotel. Cannot fault anything. "

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "