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The Franklin Hotel

3.0 star property

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Located close to George Street and The Rooms, The Franklin Hotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night (maximum CAD 107.10 per stay), plus a deposit of CAD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per night (maximum CAD 107.10 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: CAD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Franklin Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of CAD 100 per stay and a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Franklin Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Franklin Hotel?

Check-out is at 11:00 AM.

Where is The Franklin Hotel located?

Located in Downtown St. John's, this hotel is within a 10-minute walk of George Street, St. John's Convention Centre, and The Rooms. Mary Brown's Centre and Port of St. John's are also within 15 minutes.

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Reviews

Reviews

6.0

8.4

Cleanliness

4.0

Amenities

5.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

Reviews

Verified

8/10 Good

Carly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in experience wasn't great - had to message the property twice to get the door codes. The code provided was then incorrect so I had to call the number they provided. However, they did respond promptly to my messages and calls and I was able to get into my room relatively quickly. A minor inconvenience. Seems like some of the rooms were being renovated so there was a bit of noise from that but nothing major. The hotel is in a great location with easy access to shops, restaurants, and pubs. Overall it was clean and the room was really nice. No amenities but if you're just looking for a place to sleep it's perfect.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Cool little hotel right on Water Street. Close to everything downtown St John’s. Feels boutique.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Maureen

Liked: Cleanliness
Disliked: Amenities
Needs to be completed in the rooms. Not sure i like no staff self serve hotel.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Amanda

Disliked: Staff & service, property conditions & facilities
The hotel is well located, that's why we chosen it. Also the room(s) were clean. We stayed in 2, almost 3 rooms! They kept moving us around because of a scheduling mix up on their end. It's not fun to pack up your luggage and basically check out every day. I would never s
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
The room was neat and clean, clearly people smoked in this room, it stank. Also there is a coffee machine with a few teas and one decaf. So it was just ok, but I would come back not recommend it.
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
The room was too loud because of the window ac unit.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Michael

Disliked: Staff & service, amenities
We didn’t . Under special needs , we asked about parking with a U-Haul . We were given options that didn’t exist . Spend 8 nights , Had to ask for extra towel twice received them Once . Asked to have garbage removed no one came . Ran out of toilet paper asked for more more one came . The coffee was 2 packs of instant. Never been refilled . This building is not Serviced daily . My opinion if you need to stay , Get out the next day . Worst experience I ever had . I’m in a hotel over 200 nights per year .
Stayed 6 nights in Sep 2025
Verified

4/10 Poor

Calum

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025