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"Good experience "

"Easy to find. Conveniently located near Disney, SeaWorld and Universal parks. FREE PARKING with stay. STAFF IS EXCELLENT! Water park is great. Rooms wereVERY CLEAN / tidy. Rating of 3 this stay because they seemed significantly understaffed for Easter weekend/ Spring break. Waited 1hr and 22 minutes in line to get room keys AFTER confirming stay online. No express line for people to just get room keys or for a poor man in front of me whose room key wasn’t working after he had stayed there the first night. He waited in the SAME line for over an hr to get a working key card. However- despite their shift being slammed like that ALL DAY AND EVENING- the staff was courteous, professional and smiling for every guest. That’s an excellent mark of staff that understands customer service. Room reservation was for 4 people. Room slept up to 6. Only 3 sets of towels. When we asked for additional towels, after we had used them all, they were prompt but only delivered 3 more sets. No body wash in shower- the container was empty. Ice machine only seemed to be on the first floor. Perhaps they are getting new ones??? Overall a very good value for a family if 4 on a very busy weekend in Orlando. Have stayed there before and prob will again. Not looking for glamor just a clean room for 4 people. Bunk bed had full bed on bottom and twin bed on top. Small food court in lobby with ice cream and pizza. Movie theatre too!!"

"Good "

"Elevators smelled like Marijuana, bath tub had hair left in it. A/C unit was very noisy."

"It's a great place to stay with your family, all the staff super nice, they make you feel very comfortable. I will definitely come back and recommend it 💯%. "

"Wish the extra amenities were a little less expensive. We already pay so much for everything else the least they can offer is free parking as opposed to charging per night. Same with cafeteria i got a small amount of stuff and paid almost 100$ "

"I stayed recently and had a mixed experience overall. The villa itself was decently clean, which I appreciated, and the general appearance of the resort was acceptable. However, there were several issues that significantly impacted our stay. One of the main reasons we booked was for the waterpark, but the slides were closed for our entire visit. Even more frustrating, when we purchased a 3-day pass, employees assured us the slides would be running the next day—which didn’t happen. To make matters worse, the wave pool was also closed on our final day, which felt very disappointing. We also had a problem with the air conditioning in our villa. It stopped working and the temperature rose to 77°F for several hours, making it very uncomfortable and difficult to sleep. The resort is close to a highway, and traffic noise was very loud in the bedroom, especially at night. Overall, while the resort was reasonably clean, the lack of working amenities, inaccurate information from staff, and room comfort issues made the stay frustrating. I would not recommend this resort to friends and family, and would not stay again. "

"The room was perfect. It was quiet despite being so close to the terminals. Very convient to airport security "

"Hotel is in a good location, good restaurants and pool. Room was fine, certainly nothing to be excited over, and smelled musty. "