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Quality Inn Chicopee - Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour front desk

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Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Lobby
Free daily continental breakfast
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Housekeeping
The current price is P5,658
P6,419 total
includes taxes & fees
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.5 km
  • Baystate Medical Center - 6 min drive - 8.9 km
  • MassMutual Center - 9 min drive - 12.0 km
  • MGM Springfield - 9 min drive - 12.4 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.7 km

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in a shopping district
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, concierge services, and a 24-hour front desk
  • Coffee/tea in the lobby, tour/ticket assistance, and ATM/banking services
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

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7.0 out of 10, Good, 1,011 reviews
The price is P5,390
P6,168 total
includes taxes & fees
Jul 2 - Jul 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Is Quality Inn Chicopee - Springfield pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Jun 30, 2025 start from P 5,657.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Chicopee - Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chicopee - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Chicopee - Springfield located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. MGM Springfield and Connecticut River are also within 6 mi (10 km).

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Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 111 out of 713 reviews
Rating 8 - Good. 214 out of 713 reviews
Rating 6 - Okay. 163 out of 713 reviews
Rating 4 - Poor. 123 out of 713 reviews
Rating 2 - Terrible. 102 out of 713 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10

Smelly, bugs, hair in the shower. Bed had stained sheets. Avoid if at all possible
Stayed 1 night in Jun 2025

4/10

Bathroom door handle falling off Horrible dirty smell Ceiling showing where water had leaked. Just grungy Not worthy of $120
Stayed 1 night in May 2025

8/10

There was some questionable stains. I wish I knew it was a homeless shelter before I booked but nonetheless stay was pretty good.
Stayed 1 night in May 2025

2/10

Terrible everything was baaad
Stayed 2 nights in May 2025

6/10

THE CARPET IN THE ROOM VERY OLD THE WALK TO THE ROOM WAS VERY LONG
Stayed 3 nights in May 2025

2/10

We booked two rooms. When we first walked in to the first room, there was a spider on the wall, the toilet didn’t flush there was no chair for the desk and no mirror in the bathroom plus a strong smoke odor. When we opened the second room, there was a cockroach on the floor and a cockroach climbing up the wall in the bathroom. They were cockroaches and spiders in both rooms. The mattresses were so dirty and yellow. When we asked the young lady to clean our room, she said she did not speak English, but said “oh my god” under her breath and told us that she didn’t have us under her assignment. I killed at least five cockroaches and two spiders in just 1 of the rooms in our two day stay. They ended up switching us to another room because they could not fix the toilet but let me just say that any room you go in will have cockroaches and bugs. Beware.
Stayed 3 nights in May 2025

2/10

The hallways smelled of marijuana getting to the room. At 4:30 the room wasn’t ready. Shower valve wasn’t working properly and I settled for a cold shower. No stopper in the sink made shaving difficult. Mattress was a spring mattress with plastic cover…made sleeping most uncomfortable. It appeared to have full time residents.
Stayed 2 nights in May 2025

4/10

Stayed 1 night in May 2025

2/10

in need of many repairs- bathroom door was kicked in- handle of door broken off.... red stains on the carpet! It looked like a crime scene... when I told the front desk staff they said they are aware of the problems in the room and didn't even offer to put us in a new room, they just said we wouldn't be charged for it.
Stayed 1 night in May 2025

6/10

The tub was clogged and filled with a couple of inches of water each time you showered, the lock on the door was not working and it took a day and a half to have it fixed, there was empty soda bottles and chip bags left in the stairwell that remained there for 2 days. On the bright side, the staff were friendly and helpful and the breakfast provided was excellent.
Stayed 3 nights in May 2025

2/10

I was expecting a hotel on par with Quality Inn reputation of clean, reasonably priced stay. The expedia site and the hotel check in process failed to mention the property was transitioning back from a status of a state-run shelter. At check out I noticed a sign (turned away from view) that stated the in-process state, This was way over pricing for the lack of security, overnight hallway disturbances and unclean state (ie. vomit on the stairwell). Most unsatisfactory as guest who needs accessibility, there was no elevator.
Stayed 4 nights in May 2025

4/10

Stayed 1 night in May 2025

6/10

it was ok for the price, but it is a place to go just to sleep, beds were confortable, bathroom Ok, breakfast poor, personel courteous
Stayed 1 night in May 2025

2/10

Nothing
Stayed 1 night in May 2025

2/10

Stayed 2 nights in May 2025

10/10

Stayed 1 night in May 2025

2/10

Do not stay here they are using the property as a hotel/shelter. There are homeless people all around the building and I felt very uncomfortable. My room did not deadbolt and there was clear holes in the door from previous locks being put in the place was gross dirty smelly. I went there for a dance competition and I’ve stayed in other quality ends before and I have never experienced even at the worst hotel. I’ve been to something like this. They don’t have an elevator. You have to walk up the stairs it was just by far. The worst experience I have ever had staying anywhere in my life. I literally paid $400 to stay somewhere else that night and I was only there for 45 minutes and I could barely take it. It was me and my little girl and I was so nervous for us
Stayed 1 night in May 2025

2/10

Cockroaches lots of people screaming
Stayed 1 night in Apr 2025

2/10

We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again.
Stayed 1 night in Sep 2023

4/10

They charged me again. I did pay with expedia when i reserved
Stayed 1 night in Aug 2023

2/10

The hotel was not open to the public. They charged me anyways.
Stayed 3 nights in Jul 2023

4/10

I have used this hotel many times before and just seems to be going downhill.the card entry system still doesn't work for exterior doors 2 years later. I do not think housekeeping knows what a vaccum is.maitence department has no idea how to clean carpets. Housekeeping should be given scrubbing bubbles to use on tubs it doesn't matter what area you stay in the hotel same issue. The biggest draw back was the group in the lobby when I arrived then I found out they are using hotel as housing. The other big iss was when I went up stairs to my room the whole hallway smelled of fish.(cooked)when I got to my room other end of hall I left my door open and open the window to get smell out of hallway.i said something to the front desk they informed me it was a long term tenant. They apologized to me. I said say something tell they to open windows when cooking. I guess it's time to find a new place when in town because it truly seems that the owner of property doesn't care about things. The front desk did all they could for me I said thank you. It's amazing that the price here is only slightly less than other hotels in area with far better amenities.
Stayed 2 nights in May 2023

6/10

Stayed 3 nights in May 2023

10/10

Central location but more importantly the staff here is exceptional.
Stayed 1 night in May 2023

4/10

The room had no ventilation and smelled bad, and I was assigned a room without even changing the bed sheets. I was on the first floor and the window screen door was torn and I couldn't even open it for air circulation. The length of the shower handle so tight that even an adult woman could not open the shower by my self without my husband's help. Only good thing kind every staff and Coffee prepared in the lobby.
Stayed 1 night in May 2023