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Comfort Inn & Suites West Springfield

2.5 star property
Hotel in West Springfield with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

Indoor pool
Exterior
Lobby sitting area
Lobby sitting area
Fridge, microwave, coffee/tea maker
The Comfort Inn & Suites combines coziness with convenience. Relax by the lobby fireplace, swim in the indoor pool, or browse the gift shop. Free WiFi keeps you connected, the staff offers attentive service, and RV parking is available for road-trippers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
The current price is P7,070
P8,091 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Pillowtop bed
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

West Springfield is home to Comfort Inn & Suites West Springfield. Naismith Memorial Basketball Hall of Fame is a cultural highlight and some of the area's popular attractions include Eastern States Exposition and Six Flags New England. Olympia Ice Center and Q Pin 2's are also worth visiting.
Visit our West Springfield travel guideOpens in a new window
Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 2 min walk - 0.2 km
  • Baystate Medical Center - 3 min drive - 3.5 km
  • Big E - 3 min drive - 3.2 km
  • MGM Springfield - 5 min drive - 7.0 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.4 km

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Inn & Suites West Springfield

Hotel near Big E
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a hot tub at Comfort Inn & Suites West Springfield. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and a gift shop
  • Free newspapers, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.0 out of 10, Good, 1,028 reviews
The price is P5,638
P6,452 total
includes taxes & fees
Oct 2 - Oct 3
Quality Inn West Springfield

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites West Springfield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Oct 26, 2025 start from P 7,069.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites West Springfield?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites West Springfield?

Check-out is at 11:00 AM.

Where is Comfort Inn & Suites West Springfield located?

Situated in West Springfield, this hotel is within 1 mi (2 km) of Olympia Ice Center, Connecticut River, and Q Pin 2's. Big E and Holyoke Mall are also within 3 mi (5 km).

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Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 287 out of 873 reviews
Rating 8 - Good. 280 out of 873 reviews
Rating 6 - Okay. 165 out of 873 reviews
Rating 4 - Poor. 98 out of 873 reviews
Rating 2 - Terrible. 43 out of 873 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
Yes very clean room
Stayed 1 night in Aug 2025

8/10 Good

BRADFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but furniture is a little dated. Hotel is close to shopping and restaurants. No safe in the room.
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Good
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Stayed 1 night in May 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
The property was as clean as the staff could get it. The facility is just plain worn out. Needed a refresh 15 years ago.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and quiet area with a lot of close restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice weekly stay

nice place clean beds little too firm good breakfast
Stayed 5 nights in Jun 2025

6/10 Okay

pat

Liked: Cleanliness, staff & service, amenities
Very pricey, outdated, Saturday morning [included] breakfast only until 9. The free all day coffee was hot and delicious. The place was very clean [except for the huge cob webs on the ceiling in the lobby] but the air freshener in the halls was sickening. It wasn't as bad in the room, but very unnecessary.
Stayed 1 night in Sep 2025

8/10 Good

Kyle

Liked: Cleanliness, amenities
Very clean and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service
It was a bit noisy, very busy. Unfortunately the iron had leaked in our closet leading to musty smell in our room
Stayed 1 night in Aug 2025

4/10 Poor

shehab

Dont bad
Stayed 2 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities
Great time
Stayed 1 night in Jun 2025

10/10 Excellent

Leyda I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me Gusto Mucho la,Temperatura y Limpieza del Area de la Piscina
Stayed 2 nights in May 2025

10/10 Excellent

Shaneice

Liked: Property conditions & facilities
Hot tub
Stayed 3 nights in Jul 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very friendly and engaging staff.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family

Just visiting family
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Disliked: Property conditions & facilities
Refrigerator was turned to zero (off) so i had to rely on my cooler w ice, bathroom vent didnt work and had 2" of filth inside, tv remote didnt function. For what it was, it was otherwise clean just outdated compared to other hotels. Should have been cheaper cost for the stay
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Pool over pack
Stayed 1 night in Jun 2025

2/10 Terrible

Laurie

Disliked: Cleanliness, property conditions & facilities
There are actually people that live at this property! We had people partying right outside our window till 4:00 in the morning! I would not recommend this property to anyone and I will not be staying there again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place it’s great actually gonna try to rent it another day
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Liked: Cleanliness, amenities
The room was very nice, and the bed was very comfortable. The bathroom sink dripped the whole stay, and water dripped outside the window from somewhere upstairs constantly. Housecleaning was there every day even though the sign said they would only clean every third day. The front desk clerk at check- in was dressed very unprofessionally-all in black, goth style, with knee-high boots, stockings, and choker-chain necklace.
Stayed 4 nights in Jul 2025

8/10 Good

Jan

Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024