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Palace Suites Heritage Hotel – Adults Only

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Historic retreat in Old Town

Charming shutter windows frame views of the historic square from stone-walled rooms evoking palace living. Heated bathroom floors provide comfort after exploring Split's Old Town. Attentive staff arranges shuttles and excursions in this pedestrian-only location.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and March 15.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are available for EUR 30.00 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 to 20 per person
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self parking fee: EUR 40 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Parking height restrictions apply

Frequently asked questions

Is Palace Suites Heritage Hotel – Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 40 per night. Limited spots are available.

What time is check-in at Palace Suites Heritage Hotel – Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Palace Suites Heritage Hotel – Adults Only?

Check-out is at 10:30 AM.

Does Palace Suites Heritage Hotel – Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40.00 per vehicle applies.

Where is Palace Suites Heritage Hotel – Adults Only located?

Located in Old Town Split, this hotel is steps from Nakic Palace, Diocletian's Palace, and Split Riva. Port of Split and Bacvice Beach are also within 15 minutes. Split Station is 9 minutes by foot and Split Predgrade Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 129 out of 171 reviews
Rating 8 - Good. 33 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 0 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an excellent location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice spacious room, lovely breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- in the center of everything. Fantastic bar and restaurant on the ground level. Staff was attentive and accommodating. 💕
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel in a charming ancient square with lots of bars and restaurants for people watching.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is prime and great staff!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent: This hotel is in the Peoples’ Square minutes from the Diocletian Palace. It has an elevator so you don’t have to lug your suitcases up the stairs to your room. There are several restaurants nearby and a cute coffee shop that makes great cappuccinos. The breakfast buffet was really nice and had great food options even for a pick eater. The staff was wonderful and super helpful in arranging a private shuttle to the airport upon our departure which was really early in the morning. I would definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nives

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and professional staff — perfect location and lovely and new hotel!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely, loved the breakfast which was included. The place was clean and in the middle of the old town, easy walking distance to everything. We enjoyed the stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this boutique hotel and the front desk staff were great. Perfect location and lovely room!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Very comfortable, great amenities, excellent AC!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
split is so beautiful and the hotel was amazing. Close to everything but quiet. Staff was so friendly and the room was perfect. The olive trees outside the window were beautiful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. Helpful staff. Great accommodation with lovely, well equipped bathroom. Area is pedestrianised so used the transfer to airport arranged by the hotel. This was great as they helped with carrying bags.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Suites was in the perfect location to see all of Old Town Split! We could walk everywhere (food, Riva and Ferries) There was an elevator in the hotel which was very nice at the end of the day. The breakfast was perfect for the start of the day and our room was clean, perfect for 2 people and very quiet.
View from our window of the Plaza
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The area was also perfect for our stay. We loved the driver and was it was easy to communicate with the hotel to set this up.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located right in the heart of the old town. Convienent to everything but also quiet and safe. Breakfast was great, assorted, and plentiful. I would stay here again.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Harriet Jane rutland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in prime location for all of the attractions in Split. Easy walk to the ferry port and bus station. The hotel was clean and rooms well equipped. We were on the top floor but rooms can be a little noisy with the restaurants and bars that stay open late and also people coming in and out of the hotel. We did not have breakfast but it did not seem to be open on time each morning and people were waiting for it to open. We would definitely recommend this hotel as a great base when visiting Split
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

The Palace Suites is a favorite place for us to stay. It is in a terrific location and the staff is superb!
Stayed 2 nights in May 2024
Verified

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Roomy suite with elevator well located on People’s Square making it easy to get to all the sights.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, we arrived at 10:30pm to Split and their check in stops at 10pm. They did wait for us and helped us to check in even after hours.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marie

Liked: Amenities
Perfect position for exploring the Old Town, restaurants, bars and The Palace. Just beautiful.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Chung Shii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location in the centre of old town- very happening place below the hotel. Clean room with room service provided . Buffet breakfast is simple and sufficient . Overall recommended !
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was terrific, large clean air-conditioned rooms. Indifferent staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Old Town Split

Very nice boutique hotel in the heart of Old Town Split. Great location, comfortable, very spacious and super clean! And it has an elevator!!! Matea was awesome!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't get more centrally located than this if the old town is your destination. The room was large and very quiet with the modern doors and windows in an otherwise historic building. Small and cozy boutique hotel. Breakfast was simple yet convenient and very good for a light meal before heading out to explore for the day.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Property located right in the middle of the old town. Walking distance to everything.
Stayed 1 night in Oct 2023