"We come here every year but this year the dude at the reception put a dent in our stay as soon as we arrived.
Zero communication skills. Absent from the reception every 10 minutes he would disappear for 10-15 min.
He refused to open the doors between our rooms claiming he does not have a key.
His colleagues confirmed that was a lie.
We had to change our sleep configuration (small kids) which was a major inconvenience to say the least "
"We come here every year but this year the dude at the reception put a dent in our stay as soon as we arrived.
Zero communication skills. Absent from the reception every 10 minutes he would disappear for 10-15 min.
He refused to open the doors between our rooms claiming he does not have a key.
His colleagues confirmed that was a lie.
We had to change our sleep configuration (small kids) which was a major inconvenience to say the least "
Adrian