Southwest hotel rooms a the Red Lion

"It’s not far from Metro stops. Parking near the hotel is a bit of a challenge (out front are posted “No parking, etc.”) It’s a convenient location to WH & Smithsonian. No fridge in the room was kind of lame. The Nespresso machine was nice. Everything is very clean. And they hold bags for you for the day- nice perk . "

"I liked the hotel—great location and friendly staff. However, I was disappointed by unexpected charges at checkout. I paid about $91 at check-in, which I was aware of based on my Expedia reservation. But the additional $145 charged at checkout was never disclosed during the booking process. Greater transparency about fees would have made for a much better experience."

"Location is great! Two king size beds too. However, our sink right handle (cold water) was broken. "

"The room was extremely small, wife said we have had bigger rooms aboard cruise ships. It was SO small the bed was crammed in on three sides, my wife had to climb over me to get in and out of bed. The bathroom was glass walls/glass door that did not properly close - poor privacy. The bathroom did not have a fan so odors were not contained. There was absolutely no water pressure-the shower just dripped. The staff for the most part were not very friendly. At check in and during our stay with the exception of Meca, a bar tender, she was GREAT! The room was controlled by an iPad that kept pinging during the night, I had to unplug it to stop the pinging. The climate control would not allow the room any warmer than 72 degrees F, wife was COLD! Housekeeping was not on a daily basis, which was fine but the day our room was to be cleaned, my wife was in the bathroom so the maid just swapped out towels. Ten minutes later, I called the front desk to let them know we were leaving and housekeeping can clean the room. They NEVER returned that day. The garbage was overflowing and the toilet paper was almost depleted. I tried to request housekeeping the next morning via the iPad and it said I had to request it by 4:00 a.m. I spoke to Jamile (sp?) at the front desk and fortunately, he arraigned housekeeping to come. The positive is convenient location to L'Enfant Plaza Metro station and walking distance to the Capitol Mall. My wife said "NEVER STAY HERE AGAIN" and I agree!"

"Excellent "

"For the price point, this place was well below average. The floor was barely vacuumed, bed was hard as a rock, shower smelled like mildew every time we turned it on, outlets were loose or missing covers, they didn’t refresh our linens or take our trash away, and the TV kept cutting in and out. The location to the metro itself was convenient, but be warned that train whistles will start blowing early AM (one night the train came through at 350 AM). My husband and I wish we had booked at another hotel. We will never come back here. "

"Front desk person rude!!"

"The Intercontinental was amazing! It is a beautiful hotel and very clean. Staff was wonderful as well, they were very attentive to our needs!"

"Excellent location, friendly staff and clean."