Hotels with connecting rooms in Southwest Victoria, Victoria

"clean and tidy. Evening meal was good although they were lacking in staff numbers. "

"Good location "

"I booked here for my partners birthday, booking in for the 5 course chefs tasting menu as a nice birthday meal, looked at the photos online and it looked great. Well, sorry to say but this wasn't the case. Wooden tables, no table cloths, cutlery and glasses all different and dirty . And the fruit flies covered the restaurant. I had let them know of a peanut allergy a week before yet they only then changed the dish as we were sat down to some made up rubbery mushroom. The menu online was nothing what we had, there was certain components missing, different cuts of meat, every dish was tastless and bland. I've worked it many Michelin establishments and been in hospitality 8+ years, should hopefully know now what a good plate of food consist of. Along with this we chose a bottle of wine, they didn't have it, then chose another and they didn't have that one ? How can you now have 2 bottles of wine on your menu ? ( The lady was good to however then give us a different alternative for the same price- thankyou but this still isn't the point! ) We left and refused to pay for or meal as it was a let down to what had a been such a great day. The hot pools are good, need some more lights outside in around to make it look better if you choose the twilight session. There is no electric car charging and bits around the hotel, like going in from the car park and the lifts just seem dirty. This place really needs a good revamp. Lastly how can you charge people $30pp per morning for breakfast!"

"My wife and I booked a Deluxe King room but were disappointed with the facilities provided with the room. The external pool was closed. No information was provided in room regarding facilities available. Basic tea and coffee making facilities but nothing extra, like a biscuit! Some information on local facilities etc would have been appreciated. More effort was put into inviting us to a opportunities evening than providing facilities etc in a room that was extremely overpriced when compared to other places we have stayed at in recent times."