Search Chalets in Southwest Idaho

"The hot tub outside was dirty, and the jets were messed up... Now for the good: My husband and I stayed from Friday-Sunday. We live in Twin Falls. We got all the way home and my husband dropped his car key to his car at the hotel. I called and they sent me a picture of it to be sure it was ours. It was. They helped us. While we were there, the experience was amazing. Buffet was included with our stay both mornings. We will be going back. "

"Friendly staff, clean quiet location "

"This is the 3rd time we've stayed at The Grove. We come once a year at least to watch hockey so it makes it easy having access to the arena right from the lobby. Room's are clean and staff is attentive and helpful. 5 stars 🌟 🌟🌟🌟🌟"

"The pillows were not comfortable "

"Rooms were clean. Staff when we checked in the one who helped us was not very friendly. Breakfast was great and loved the varieties of food. And the breakfast staff were very friendly. When we went down to swim there was throw up in the hot tub so we chose not to enjoy the pool at that time, which was a bummer. Overall the rooms were very spacious and clean."

"Great."

"We weren't very happy with this hotel. We stayed for 5 nights They put us next to the back entrance and the door slammed all night. The bed was uncomfortable and so were the pillows. The coffee maker did not have the tray needed to use the pods provided, so no cover. The TV would only stay on about an hour then go blank. We called the front desk just to find out that the manager was aware there was a problem. WHY WOULD YOU RENT OUT A ROOM THAT YOU KNEW THERE WAS GOING TO NE AN ISSUE? HE SAID THE MANAGER WOULD BE IN AT 730AM. we called at 730AM and she came down and unplugged the cable box and it came back on. It happened twice more that day. My husband went to the front desk to complain again. We requested to change rooms. They did move us. The same thing happened with that tv. And there was no tray In that coffee maker. He took it up to the front desk and they said "oh yeah, people accidentally throw those away😐 My son and daughter-in-law stayed in another room with the same issues. The Cable boxes get hot in the cabinet under the TV and they stop working. We WON'T BE RECOMMENDING OR STAYING AT THIS HOTEL EVER AHAIN "

"Good stay"

"It was fine but I expected mire. The lobby was stark and not welcoming. The staff member at check in very nice but had to inform me I was booked into the wrong room (king pet room) and took awhile to rebook me in a double queen non-pet room. Then internet was spotty and TV glitched so fortunately I brought a nice book. Elevator was not clean and tended to smell like whoever just left it. I took stairs. Did not stay for breakfast. Up your game to compete with your neighbors Comfort Suites."