"This hotel BLEW ME AWAY! It's gorgeous, clean, staffed by lovely human beings, centrally located, historical, full of charm, and get this—they offer a free breakfast that is the best: eggs, sausage, muffins, oatmeal, cereals, breads/toast, and fresh coffee and tea 24/7!! The outside alone is worth a visit, but when you step inside it's like you've gone back in time to 1898, but with all the modern conveniences. It's also located right next to the historical & fun Durango > Silverton train depot from where the train going back & forth between those cities departs. TAKE IT! Just know you'll here the sound of the steam engine whistle every morning at about 8am-ish, again at 9am (departures), then once more w/ the return trains around 5:30pm & 6:30pm. I'm VERY sensitive to noise & thought it'd bother me, but nope, I LOVED IT. Made me feel like I was in the Old West & I actually looked forward to it. The hotel is in a PERFECT spot at the south end of town on the main strip (not loud, very quiet). This location enables you to just pop out of the hotel & walk up one side of the street as far as you want, then back down the other side. And along the way enjoy dozens of cafes, restaurants, stores, trinket shops, and specialty stores. I WISH I COULD MOVE TO DURANGO., GO! And stay at the General Palmer. We're going back! Shout out to AMAZING STAFFERS: Travis, Chandler, Caleb, Lucia, and Oxana. WE LOVE YOU GUYS! (Just 1 minor negative: no microwave, no fridge.) Rooms are AMAZING!"