Southern West Virginia hotel rooms a the Independent

"Front desk staff was amazing, so personable. Only there for sleep, but very nice."

"Floors could have been a little cleaner"

"The staff is horrible."

"Parking is free but its a small lot. There are tons of homeless people so safety is a potential concern. The room was clean and the bathroom was nice. The front desk staff isn't very friendly. The location isn't bad. Its about a ten minute walk to the civic center and mall. Overall its an ok place to stay for the price but if you can find something similarly priced I'd encourage you to do so. "

"Tried 2 different rooms. Sheets and mattress pads stained. Bathrooms dirty, sink did not drain. Overall room appearance and upkeep poor. Hot tub was broken. Woman at front desk was sweet. Apologized several times. Manager reversed our charge for non-refundable rate and we left."

"Still could improve on the breakfast"

"I honestly have no complaints, everything was great! "

"Clean rooms. A good variety of restaurants nearby. Easily accessed from the highway."

"National park was about an hour a way. Breakfast was great, beds were comfy. Management was great! "