Southeast Orlando hotel rooms a the Independent

"The stuff is not informative not friendly at all."

"Our check in was pleasant. The gentleman who checked us in was helpful. Unfortunately, after we got to the room it was less great- we got a 3 bedroom 3 bathroom suite- it was plenty roomy, and there was a lovely screened in balcony. Unfortunately though, there were no towels in two of the bathrooms, less beach towels than we were supposed to have and very minimal supplies. We called for the towels which were left in a bag by the door- no apology or anything . There’s a keurig but no coffee pods, not even the reusable one where we could put our own coffee in- so you have to buy them at their little store or figure something out. There were no pot holders or dish towels, even though there’s a stove and oven. The whole place just seemed a bit run down and less than cared for. The headboard had a layer of dust in it. The screens on the balcony were coming apart a bit. The table in my room was missing a foot so the table was at like a 30 degree slope The water park was fun and the music and drinks were lovely. We enjoyed the day. However, very hard to find a seat in the shade- all of those seats you had to pay for. So that was a bit annoying. I felt like anything aside from the very basics has a substantial up charge. It was an ok weekend, but I did not feel like it was a special or outstanding place."

"Nice room and wonderful amenities ."

"I always enjoy staying at Dockside. The rooms are spacious and conveniently looked by the parks. The breakfast spreads is awesome."

"Resort was very nice looked as pictured. Great location many stores around. Perfect for a family vacation"

"Friendly staff, big clean rooms, huge pool, yummy breakfast buffet, and quick attention when there was an issue. I’ll recommend this property to my family and friends."

"I only reserved this for my kids because of the water park the earliest you can check in is 4 PM but the waterpark closes at 7 PM so by the time you get through the check-in process, you don’t even have time to swim so they told me in the morning the kids would still be able to use the waterpark even though we had to check out come to find out the waterpark is being renovated so it’s not even working and when I called to the front desk. They brushed it off and told me basically to just use the regular pools that are working and dismissed. Me completely. Could’ve been a good experience completely disappointing never again. "

"The room itself was cool, but the air conditioner is very touchy to regulate. The beds were not comfortable after day one it starts setting on on your back.THE PROPERTY although clean THE CHecK INn PARKING & CHECKING INN WAS horrendous unorganized not properly managed and took long and very stressful. There's easier ways that could be managed and well organized it a very bad taste in your mouth when you're trying to check in, especially if you traveled a long way there needs to be a director out there directing guest and welcoming there's three lobby desk although they have a sign. They're not clearly marked which ones to check in we had to move the car three times then the fourth time we moved it was to our actual building where we checked into our room. not to mention we got hit with a fee that was not announced in chicken for $50 for parking. It's not the amount it's a hidden fee for me."

"The hotel was immaculate, very clean and in a good location surrounded by restaurants and stores that are in walking distance. Definitely will book again."