Southeast Ohio hotel rooms a the Independent

"Bathroom smelled like old urine. A little run down for the price "

"The reason we booked this hotel is because the amenities stated a pool and hot tub, however they don't have a hot tub because it was removed months/years ago and the pool has a hole in it so not in use. We feel they should be updating their information and we should have been informed about these issues before our stay. Very disappointed."

"Staff was friendly but my room location was loud (ice machine, upstairs guests pounding on the floor), dogs barking, neighbors watching TV"

"Got bitten by bugs - found bugs in luggage once gone. "

"Easy convenient location to area attractions. Clean suitable room with easy parking."

"Friendly (maybe too casual?) staff. Clean. Good food in the hotel restaurant."

"This place was very clean, the staff were super friendly & helpful, & the breakfast was good enough (oatmeal packets, waffles, bagels, toast, cereal)."

"Everything was clean! "

"The check in staff asked for my credit card and then told me it didn't match the booking (because I booked through a 3rd party so it showed up as a virtual card). I showed him my card and assured him that it was the card used to book the room online. He wrote the numbers down on a sheet of paper (huge risk for fraud/scamming). There was no elevator. The pool had no towels. When I asked the front desk for towels I received an attitude and he said they were low on towels......okay, this is not my problem and towels need to be provided. He handed me one towel. Just one. The stairway smells musty, there was something goopy on the handrail. The flooring upstairs was awful. The plank flooring was warped and lifting in numerous places. Once in the room, we heard and felt kids running up and down the hallway playing. I waited a few minutes then had to open the door and ask them to stop because it shook the whole floor not to mention how loud they were yelling. Breakfast the next morning was the only good thing. The waffle mix was empty but more was brought out after I asked. Drive a little further and stay somewhere better. This one is rundown and sketchy."