Southeast Birmingham hotel rooms a the Best Western

"I arrived around 3am and staff knew ahead of time. I was exhausted. Get to my room. Crash into the very hard bed, and right when I’m about to fall sleep, I hear beep… beep… beep. The smoke detector was beeping that the battery was low! I just wanted to go to sleep. I will give the front desk credit, she brought me up new keys as I packed up my stuff and brought me to a different room. I just think those things should be changed periodically to prevent this. Never did fall back to sleep. The bed is super firm, but the blankets are comfortable enough. Good deal for the price, if it wasn't for the beeping and having to switch rooms. Parking and checking in was a breeze. "

"Ok"

"Close to downtown with easy access to the highway. Adequate breakfast. "

"Staff was amazing. Room met expectations. Cleaned our room after the first night. Great for the price!"

"Fabolous stay!!"

"Love it always a great stay"

"yes"

"Staff was so accommodating! It was a very busy weekend and the hotel was packed, but we were always well taken care of! "

"I can confidently say this was the worst experience I’ve ever had at a La Quinta Inn. From the moment I arrived, I felt unsafe. People were outside selling items from their cars, and a man stood at the entrance asking for money. Before checking in, I went to the front desk to request a refund and explained my concerns. Instead of taking it seriously, the staff said those individuals were “good people” and refused to issue a refund. After about 30 minutes of trying to resolve it, I felt forced to check in since I had already prepaid around $200. The room was unacceptable. The sheets were dirty, the room looked unfinished (with mismatched paint and a strong odor), and the bed was visibly slanted like it was broken. I didn’t stay more than five minutes. I immediately checked out and left, then paid for another hotel to feel safe and comfortable. I’ve stayed at other La Quinta locations with no issues, but this one fell far below standard. Between the safety concerns, lack of cleanliness, and refusal to refund, this was extremely disappointing. Save your money and go somewhere else."