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"I was told the bar and restaurant would be open while we there, it was closed because of no staff, No Airport shuttle service, No fresh water, it was left over from the night before, No coffee, We parked in hotel parking, It was snowing horribly for days, we got stuck in parking because nobody had shoveled or plowed, And not a tow truck came to help us,"

"The water view is awesome! The staff is friendly. For an older property the room was clean. The walk ability to downtown Juneau is great. "

"Very nice hotel. Staff is friendly and helpful. The kitchen was well stocked and saved us a lot of money and time by not eating out for every meal. "

"The facility started by acknowledging that they charge a resort fee only to raise the cost up outside of Expedia. Then three days I did not even see housekeeping in the halls. I was told they haven’t been showing up. Maintenance came in made a mess in the bathroom for the guest to clean up and the breakfast was microwave breakfast sandwiches sold separately coffee was never available although there was a pot "

"Room was dirty."

"Clean good location quiet "

"Having a kitchen made it possible to cook meals for my family during our stay"

"We had a wonderful stay at Aspen Suites Hotel Sitka. We would stay there again and would recommend anyone considering a visit to Sitka to use this hotel."

"Great Stay! Shuttles were very useful, staff was amazing!"