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"The room smelled like smoke"

"They are in the middle of construction. I don't mind it but would of been nice to know when they told us where to park."

"Our stay at the Citizen was excellent. It’s a beautiful hotel with historic features. The manager was very helpful, as well as the valet staff. The bathtub is an interesting design. It’s difficult to get into. We enjoyed the restaurant for lunch and brunch. I highly recommend a stay at the Citizen."

"We truly enjoyed our stay at the GOV! Exceptional service! Thank U Brooke, breakfast crew, shuttle service crew, & cleaning crew!! Me & my wife will definitely be back. All the way from Ohio, We Thank You! "

"Thanks so much for the early check in!"

"Was unable to take a shower. No hot water and shower handle broke in my hand. Tried to call the front desk for help but it was less than an hour before checking out. Pool wasn’t working."

"This place needs to be condemned. It is a crackhouse. Please doing crack in the hallway. Brown stains on the floor. Whole place including the room stank like cigarettes. Several people including us left after being there for a few minutes. The front desk person was nice and did a refund no questions asked if I had to say anything nice."

"I booked a stay at the Vagabond last year because there was a concert and nothing else was available. I was surprised - it was an updated room that was clean with friendly staff. The breakfast was good too. So I rebooked this year for a conference. I arrived. I waited in the lobby for about 10 minutes before any staff came in to check me in. I was given a room that might have been cleaned. I noticed shoe marks on the on the floor in the bathroom, some "cream" on the shower walls, and everything in the room was dated - including the chipped counter tops in the bathroom. The entire property is being renovated. Most of the rooms are being gutted. Drywall dust is everywhere. There was construction equipment outside of my room. Waking up on Sunday morning to the sound of electrical saws and hanmers was a bonus feature not listed on the Expedia website. You could definitely charge more. The included breakfast was a bagel. They may have had bread. I don't remember seeing a toaster. There was coffee. Hot water for tea. Nothing else was available. No cereal, fruit, milk, juice...nothing. The highlight of the stay in the Vagabond was a plate of cookies in the reception area and I happily took a handful. I hope they are able to sell the location and someone else takes over and improves the facility. The site location is amazing and it's really disappointing that we don't have more options in Sacramento that close to Old Town."