"We truly enjoyed our stay at the hotel. The room was very clean, comfortable, and well maintained, which made us feel relaxed right away. What stood out the most, though, was the incredible staff. We had a very bad experience with the airline we were flying with, so we arrived tired and not in the best mood. Carlos at the front desk completely turned our day around. He was extremely helpful, kind, and understanding. He went above and beyond to make us feel welcome and taken care of. Thanks to him, what started as a stressful day ended on a very positive note. We also want to mention Jose, who was working behind the bar. He was very friendly and helpful, and his great attitude added even more to our positive experience. Overall, the outstanding service from the staff made our stay truly special, and we would gladly return."