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"Great hotel, great location, great staff, great breakfast and food in general "

"Great Hotel and good location"

"This is a very nice hotel Room are big and the what ever you want is enough Good for family It’s great The breakfast is marvelous Simply it’s very very good "

"Really old and tired hotel, but does the job"

"Overall, an excellent experience and will definitely choose Citadines Sudirman Jakarta for my next city stay. 1 bed exec room was very spacious for my 13 nights, and good value. Serviced every day and cleaned to a very high standard. Amenities were good. Location walking distance from Lotte Mall very convenient. Most importantly, staff were extremely friendly, professional and very helpful throughout my stay."

"Good place for business travel, good rooms , good food"

"I was given a room that I could hear the traffic, so had problem trying to get to sleep. In the early morning (around 3 to 4 am), I was woken up by loud prayers. Had trouble getting back to bed. Went to Front Desk & request for a change to a quiet room, as I had to stay 4 nights. The staff managed to get me a quiet room. So no problem from the 2nd night onwards. Cynthia, the Manager gave me one free breakfast. Chef Juana & other staff in the Breakfast Room were so nice. They explained the local cuisine & tea, and I enjoyed my breakfast there. "

"Staff are amazing and hotel is lovely. "

"While the initial room photos were a bit misleading—showing a Studio Premier with a kitchenette for a Deluxe King booking—and the listed laundry room was unavailable, Citadines handled the situation with true hospitality. To make up for the discrepancy, they kindly upgraded me to a Studio Premier and provided complimentary laundry service. Their quick resolution really made my stay comfortable. However, at 1am on my last night was disrupted by a malfunctioning electrical panel that caused the lights and air conditioning to flicker on and off. As the issue couldn't be fixed on the spot, the hotel moved everyone on my floor to different rooms for the remainder of the night. I refused to as I didnt want to everything for a few hours also the AC seemed to work for a couple more hours until it completely stopped. By that time it was already 4am and I had to be up at 6am to leave for the airport at 7am. So that left me a zombie for my long flight. The joy of a new development"