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"Room carpet was settling wall with window. The heat/cooling unit made tons of noise. Hard to fall asleep to an appliance that sounds like a howling dog."

"Everything was excellent. I recommend this hotel without any reservations."

"Staff is always pleasant and friendly. Staff is very attentive to guests needs "

"This is a well managed property. The front desk is welcoming. The room is spacious, comfortable and artisticly decorated. Breakfast is delicious "

"Room quite comfortable . Loved the bathroom layout."

"The room was warm even set at 60* and the toilet would not flush. Also, housekeeping knocked and walked into the room while I was sleeping. I yelled I was still in the room. Definitely made me uncomfortable."

"We rented a room with a jacuzzi and it stopped working. "

"Room was clean, staff was friendly. Basic room on the small side but it did what we needed! We were able to relax and rest."

"I have stayed at this property for 20 or more years and it has declined significantly in the past two years. I think it needs a full update of decor and infrastructure. It’s unfortunate as it is so well located to the center of south bend. The floor of my room was fake wood that left my bare feet dirty whenever I walked in it. There was a seriously stained toilet bowl, or it was allowed to sit and not cleaned properly. TV was a mess with two remotes and no logical way to use them. I had to call for help twice and almost a third time. The lighting in the room was very dark. Even with the drapes open."