South Bay hotel rooms a the Pacifica Hotels

"The door shakes when the train goes by. Room was clean, but very outdated and with musty smell. Bed was firm. Overall, not worth the price we paid for a night. "

"-"

"Breakfast was good, Staff was friendly and hotel was clean."

"Rooms look older than in the pictures but the staff was friendly. The hotel said RV parking but it didn’t have any, we had to take several parking spaces near the restaurant but parking lot was a bit dark. "

"Yes"

"The stuff here is very nice. The rooms are very modern and clean. The bed is comfortable as a good mattress and it is king size. I would recommend this place to anyone. It’s really good place for you to stay for a week or so you got a refrigerator and a microwave so it’s pretty comfortable. I stayed here a week and I really enjoyed myself. ."

"We don’t have access to breakfast and the shower handle it’s broken, I can take a shower, and they charged us three times. So finally we paid more than the original price. The man told us he is not responsible for that xtra money we paid. "

"I stayed at this hotel for one night. The room itself was adequate for the price. Unfortunately, the experience took a serious turn. Throughout the night, I was woken up multiple times by noises in the hallway. At around 7 a.m., the situation escalated when a stranger began aggressively banging on my door, shouting, and even attempting to force their way in by body-slamming the door, until I yelled out and he left. This was extremely alarming and felt like a serious safety issue. I tried calling the front desk using the in-room phone, but it was not working. I had to use my personal phone to get in touch. When I finally reached someone, I was told they would “look into it,” but I never received any follow-up or update about what had happened. At checkout, I received my deposit after telling staff I was checking out early. I was told that staff had spoken to the man, but no clear explanation was provided as to how this situation was allowed to happen or what steps were being taken to prevent it in the future. The incident itself was not addressed until I brought it up, and there was no meaningful reassurance regarding guest safety. I was also told to contact a third party, Expedia, regarding a refund. As of now, I am waiting for that refund to be processed now that Expedia has reached out to Hotel Milagro. While the room itself was in OK terms, the lack of security, the non-functioning phone, and the poor communication from staff made this a very negative experience. If you’re"

"Good. Value and convienient"