Soquel hotel rooms a the Best Western

"The staff is so nice and accommodating. Very polite and professional. Loved it"

"One of the best hotels i have stayed out staff was super friendly check in and check out easy just all around great experience "

"From the day we arrived they failed to provide us with basic comforts like sheets, towels and soap. The next day our shower door malfunctioned and we had to request a fix. We realize the second day that the TV didn’t operate properly and had no capabilities for streaming services. The maintenance man told his it had been previously reported as broken but the manager didn’t care. The A/C would not stay on. The next day the power went out. They gave us a credit for the restaurant but when we tried to use it, we were told they had closed early. Too slow to keep open that evening. The next day the ice machines were all out of ice. When we complained about all the problem they just said, oh sorry? Horrible customer service. "

"Family and I make this our go to for visiting Santa Cruz."

"Nice location and amenities, only downside during my stay was the outdoor fire pits by the pool were not working"

"Geeat"

"Beautiful place!!! Will be back again!"

"We had a great stay at Paradox."

"great location , easy walk to the wharf and boardwalk . "