Sophia Hotels

"Clean room, great staff but we could not utilize the pool because it was too cold. "

"We’ve stayed here before, and always have had a good experience. However, this time we were looking forward to bringing the kids to the pool, only to find that there was a massive swim lesson taking over the whole pool. Had we been notified by the front desk when we checked in that there was a swim lesson going on, we could have changed the timing of our plans. When we arrived to the pool, we were told by the instructors that we could only utilize a small section of the pool, most of which was the deeper end, and not appropriate for my young children to use. We are local residents, and specifically spent the night here to give the kids a fun hotel-pool getaway. We only stayed in the pool for about 10 minutes before we were so frustrated we left. Very disappointing experience, and I’m not sure we’ll stay again for this reason."

"This was the perfect solution to a 12 hour layover, great staff excellent amenities and the shuttle takes you to and from the airport Just perfect"

"Room was clean however there was not a microwave in the room. I should have checked the amenities in the room however I have never seen a hotel that didn't have microwaves. The TV was not a smart TV so we couldn't connect our phones to watch Netflix. Other higher end hotels have had those. We were getting ready to check out 30min before checkout time and one of the housekeepers came into our room without knocking and walked in while my youngest daughter was getting dressed. I will NEVER be staying here again! Highly disappointed about this stay!"

"My stay was amazing. The room was clean. The staff were very polite. I enjoyed the room temperature and it was easy to adjust. Parking was always available and convenient. The parking lot was also very clean and safe. "

"The hotel staff was very friendly and welcoming. The room was clean and well maintained. The bed was more comfortable than most hotel beds. There was a musty smell to the room and hallway but I believe that was due to some work that was being done in the hall way on the wall. We skipped the breakfast as it was continental and the option to make your own waffle. We were expecting hot items (eggs, bacon, sausage, instant oatmeal) in addition to the items that were available since it was advertised as breakfast and other Best Westerns advertised that way had these items. Not a complaint just an observation. It is walkable to mall and a few sit down restaurants which was nice. The room was quiet as well. "

"The faculty was well maintained, and the rooms were spacious equip with kitchen (coffee machine, large refrigerator and cook wear). The bathroom shower could use a little update."

"We had an amazing breakfast and the staff was so nice. Nicole especially was super sweet when we checked in. The room was clean, and the beds were very comfy. We will stay here again when we are in Greensboro. "

"Wonderful property and staff"