Soncco Hotels

"Clean quiet beautiful "

"i felt at home at this beautiful family run hotel. it is in the middle of Pisac so easy to step out the door to all you need, but very quiet at night for sleeping. breakfast was delicious and the rooms clean and comfortable. i will come back!"

"Awesome service"

"This hotel was completely misrepresented online. There is no spa, no sauna, no spa, no breakfast, no restaurant. The suite was dirty, there were no towels, no shampoo, conditioner or body wash, no hot water in the shower and there was standing water in it when we went to turn it on. The sink would not drain. The jacuzzi tub took over 40 mins to fill after we got hot water. Then it would not turn on, once we got someone to help us turn it on (they had to go downstairs and turn on a breaker) the water shot out tons of black stuff from the jets. We sent multiple messages asking for help and they simply quit responding. Then there was a huge party on the first floor that was so loud we could here it with clarity from our third floor room with the door closed; this went on well past midnight and we had to get up and leave for an excursion at 3:30 AM. This was a horrible experience and I'm completely disappointed with how grossly misrepresented it is online. "

"The photos looked great and stated a king bed, I made sure to ask for the king bed at the property and they gave us a double bed. We made the best of it but our shower had a dead grasshopper in it along with used soap from the previous tenants, the shower curtain was also filthy and the room was over all super dusty. It was super loud you could hear the conversations from the lobby in the room. Do not recommend. "

"Clean rooms, tranquil and quiet. Staff was very attentive and kind. Lovely garde courtyard with stunning views."

"Front staff need to be trained at least 10 times to be able to do things right. These people follow you around and asked other employees to follow you also. Worst experience in my life…."

"NEUTRAL"

"Gracias señor Mario, por acerlos sentir comfortables y seguros en nuestro viaje. "