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Sofitel Haikou

5.0 star property
Travelers find peace at this luxury Haikou hotel, with aromatherapy treatments to restore the body and gourmet international cuisine to satisfy the palate.

Choose dates to view prices

Sofitel Haikou, in the city's heart, is a refined sanctuary offering body scrubs and massages at its spa. KWEE ZEEN serves international dishes, and the coffee shop provides refreshments amid garden surroundings. Helpful multilingual staff enhance the experience.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P6,503
P7,582 total
includes taxes & fees
Mar 7 - Mar 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

Down comforters, minibar, in-room safe, desk

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Down comforters, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

Down comforters, minibar, in-room safe, desk

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Shower/tub combination
  • Partial ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

Down comforters, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

Down comforters, minibar, in-room safe, desk

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

Down comforters, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Shower/tub combination
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room King Ocean View

Down comforters, minibar, in-room safe, desk

Luxury Room King Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Sea View

Down comforters, minibar, in-room safe, desk

Luxury Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Shower/tub combination
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Ocean View

Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located by the sea, Sofitel Haikou is in Longhua neighborhood and is connected to a shopping center. Don't miss out on a visit to Haikou Arcade Street. Visit our Haikou travel guide
Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100

What's nearby

  • Haikou Century Bridge
    4 min drive - 3.6 km
  • People's Park
    4 min drive - 4.3 km
  • Hainan University
    5 min drive - 5.4 km
  • Haikou Arcade Street
    5 min drive - 5.4 km
  • Haikou Clock Tower
    5 min drive - 5.7 km

Getting around

  • Haikou (HAK-Meilan Intl.)
    33 min drive

Restaurants

  • 星巴克
    17 min walk
  • 福满隆酒楼
    11 min walk
  • 苏荷酒吧
    14 min walk
  • Pizza Hut 必胜客
    17 min walk
  • KFC 肯德基
    12 min walk

About this property

Sofitel Haikou

Luxury hotel near Haikou Arcade Street
You can look forward to a shopping mall on site, a coffee shop/cafe, and a garden at Sofitel Haikou. Treat yourself to aromatherapy, a body wrap, or hydrotherapy at the onsite spa. The on-site international cuisine restaurant, KWEE ZEEN, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Buffet breakfast (surcharge), smoke-free premises, and free newspapers
  • Massage treatment rooms, a water dispenser, and coffee/tea in the lobby
  • A banquet hall, a porter/bellhop, and an elevator
Room features
All 208 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, designer toiletries, and toilets with electronic bidets
  • LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Reception
Hilton Haikou
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 124 reviews
The price is P4,783
P5,577 total
includes taxes & fees
Mar 7 - Mar 8
Hilton Haikou
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 to 168 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • GARDEN BAR TERRACE
  • KWEE ZEEN
  • LEMON 1900 BISTRO BAR

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,583 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Frequently asked questions

Does Sofitel Haikou have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–10:30 PM.

How much does it cost to stay at Sofitel Haikou?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Sofitel Haikou on Mar 7, 2026 start from P6,503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Haikou pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sofitel Haikou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofitel Haikou?

Check-out is at noon.

Where is Sofitel Haikou located?

Located in Longhua, this luxury hotel is 2.9 mi (4.7 km) from Haikou Arcade Street and 9.2 mi (14.8 km) from Hainan International Convention and Exhibition Center.

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Reviews

Sofitel Haikou Reviews

9.8

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026

10/10 Excellent

KLAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views. Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Siew keow

Liked: Cleanliness, staff & service, amenities
My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury. The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated. I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me. Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.
Mini walk in wardrobe
Washroom
Toilet
Shower area
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, very nice!
Stayed 1 night in Jan 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and convenient
Stayed 1 night in Feb 2023

6/10 Okay

SIANG MING

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

JIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全新的豪华酒店

全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
Stayed 1 night in Jan 2022

8/10 Good

HANG CHI

Stayed 7 nights in Sep 2025

10/10 Excellent

Yu Chao

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

meng deng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Sai Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mei Lei

Stayed 3 nights in Jun 2023

10/10 Excellent

Melody

Stayed 2 nights in Feb 2023

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

andre

Stayed 1 night in May 2021