"Located on probably one of the best locations on the main island of Bora Bora. A great beach on the property, as well as across the street on the other side of the small peninsula.
The bungalows are clean, lovely, cozy yet spacious enough, with large windows, a balcony with direct access to the blue lagoon. A glass coffee table lets you view the fish below. Snorkeling on the artificial reefs below the bungalows is also excellent, lots of colourful fish, rays and octopus.
The restaurant is excellent, and the breakfast has a large selection of options.
The staff is generally helpful and polite with the exception of an older French lady who may be a manager that was over the top sugary-sweet polite to some people, completely ignored others, even at the same table.
The resort seems to have a policy where they allow day use with the purchase of food and drink. We came back a couple of times after we moved to more humble lodgings nearby to enjoy the excellent dining, beach and snorkeling."
"An excellent hotel downtown Papeete right across the road from the ferry terminal and close to everything you need.
The hotel is very clean, the room was spacious, including a kitchenette and a table, balcony overlooking the port. The staff were polite and helpful.
The restaurant on the top floor was also excellent, one of the best we went to in French Polynesia.
The only shortcoming was that the stand-alone tub has no shower curtain, so if you are taking a shower it's difficult not to flood the bathroom."
"The property is beautiful. Pool is large, plenty of loungers and umbrellas. The assortment of restaurants was nice and the food was great. We stayed before and after a cruise we took. Had a different room each time. The rooms look a little tired. Minor things like painting mostly. But overall the resort was really nice and the staff was friendly"
"We had a fabulous stay in one of their over water bungalows. It was staying inside an aquarium! The room was fantastic, and the beach and pool areas were gorgeous."
"We loved the location of this property. Unfortunately, this place only has 5 good overwater bungalows. The rest are in such shallow water &, or the views are restricted by the other bungalows that are in front of them. I'm sorry to say it, but both the breakfast & Saturday night BBQ buffet, was absolutely horrible. The most watery powdered eggs, I've ever seen, bacon wasn't crispy at all & the options were lacking to say the least for breakfast. Lets just say there's a reason is free. As for the $65 a person BBQ & dance show, do yourself a huge favor & SKIP IT!!! Trash food all the way. Alcohol beverages taste like pure juice & barely had any alcohol. The staff were friendly & the dogs/animals around the property were sweet & loving. I hope this place makes some small changes, because it has so much potential"
"Given the name, reputation and the price level, the Four Seasons Bora Bora was somewhat of a disappointment.
Yes, it's a prestigious hotel with one of the best locations in the world, amenities and services to match, but the Four Seasons also comes with high level expectations which were certainly not met.
While the food was top quality, the selection less so, especially at breakfast. The buffet offered exactly one type of juice-not sure if it was fresh or not, and one ice tea. One juice at the Four Seasons? Two other resorts we visited on this trip offered 8 and 6 juice kinds respectively. The fresh fruit and other item selection was also good quality, but limited choice. We have had better options at some all-inclusives in Mexico.
The transfer to the main island when leaving was an unpleasant experience curated by incompetent staff. The boat was leaving while our luggage was still on shore. Luckily we noticed and they had to come back to retrieve it. The boat staff also had an unpleasant, begrudging attitude when we reached the main island. We had to request our luggage specifically, otherwise it probably would have been left on the boat. Some customer service training might be useful for these particularly disagreeable staff.
Lastly, while the rooms were beautifully designed, decorated and spotlessly clean, 8 out of 10 pillows on the two beds had a funky, musty, cheesy smell. Luckily there were two that were actually useable. Perhaps they could change them more often?"
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