Hotels near Smith Memorial Arch

"Air conditioning was great! The construction in the front was unpleasant. Overall clean room "

"Not"

"The check in procedure was arduous; when I pulled into the garage I had to beep to get an attendant's attention, so I could get my ticket. There was an empty luggage cart there so I was able to have the (wonderful!!!) bellhop Allen bring everything upstairs for me. There was construction going on in the lobby so I had to do some prospecting to find the mezzanine level and get checked in. I was having a terrible day (heinous protest traffic, impossible to go one block to get to the hotel, I was accosted by a homeless person on the street, etc) and Allen was VERY caring. Once I got into my room & unpacked, I noticed a few things. The toilet kept running every time I flushed it & I had to keep going back to jiggle the handle. Eventually I stopped doing that as it was inconvenient, after about 40 minutes it eventually stopped. I was also unable to open the sliding door curtains all the way; they got stuck on the rails (both the inner and outer curtain): that was disappointing, as I wanted to see the entire city without curtains blocking my view. (I had paid extra money to upgrade to a suite so I would have a balcony.) The elevators were majorly slow. The construction in the lobby made it hard to even get INTO the building...sometimes the front door would be open, other times there were workers behind the door & I had to wave & bang on the (glass) door for them to open the door. One time the guy could not figure it out & told me to go around thru the parking garage! Disappointing."

"the room super nice clean and comfort.love the bed king size super comfortl . the lobby small a little bit. great rooft top location. well i was on secound floor some noise some one doing landry at 11 pm i should be quiet hours. staff mega super friendly. i will book again thanks "

"Renovated hotel looks great. "

"Was disappointed with the Starbucks"

"I never actually complain about hotels but this one just really really miss the Mark. My room was dirty. Every vent was not just dusty but covered in like cub sized dust and it was gross. I had to ask for a towel towels and then I still didn’t get them. I had nothing but issues with the valet and it’s not that they weren’t nice because they were nice. It is just that that you can tell that the employees in that hotel are very overworked. I definitely did not like the shower. There’s no vent in the bathroom and there’s no heat lamp either so it gets a little muggy in there and I did not like that but you also get really cold in the shower because the whole back end is open and maybe that’s the thing I know that’s a thing but I just did not enjoy it. Not getting towels definitely set me off, but then not getting towels when I asked her towels like that. That is something that is so gross to me. I don’t even have words and the day that I left I sent for the valet and it took the 25 minutes when I got down there my car was not there. They told me that they couldn’t find my car and it was like a whole thing. I was not very happy and I will not be staying there again."

"Excellent stay! No complaints and the complimentary parking was amazing "

"The king suite was wonderful…lots of amenities, and very conveniently located."